386-2025: Unplanned Outage: Thursday 13 November 2025 – External Broker Website

Source: Australia Government Statements – Agriculture

13 November 2025

Who does this notice affect?

Customs brokers who use the External Broker Website.

Information

Service Disruption start time:

As of: 08:00 Monday 10 November 2025 (AEDT).

Detail:

The External Broker Website is currently experiencing an unplanned outage. As a result, clients are unable to access this system.

Action

No action required. This issue is being investigated as a high…