Source: Australian Ministers for Regional Development
The ACCC wishes to inform you of our operations over the Christmas and New Year period.
Key functions of the ACCC will still operate but at limited capacity:
ACCC offices
Our offices will be closed from 12pm AEDT on Wednesday 24 December until 9am local time, Friday 2 January 2026.
Infocentre
The Infocentre phone lines will be closed from 3pm AEDT on Tuesday 23 December, and will reopen at 11 am AEDT on Friday 2 January 2026. Consumers and small businesses who would like to make a report to the Infocentre are encouraged to submit a web form.
Media enquiries
For journalists with urgent enquiries, please call 0408 995 408 (no texts). The team will be back in the office from 2 January 2026.
Product safety
Please visit the ACCC Product Safety website to report an unsafe product, or submit a mandatory report or recall notification. Consumers can search recalled products on our website.
Merger enquiries
Any queries or information in relation to a merger or acquisition should be emailed to mergers@accc.gov.au.
Notifications and authorisation applications
Applicants wishing to lodge a notification or application for authorisation should follow the instructions set out on the ACCC website at How to apply for an authorisation and How to lodge a notification and use the Authorisations and notifications web form.
For any urgent queries over this period, please email exemptions@accc.gov.au.
FOI requests
See Contact us for more information on making a report or inquiry to the ACCC.
The ACCC wishes you a safe and enjoyable holiday period.