232-2025: Services Restored: Monday 24 April 2025 – COLS

Source: New South Wales Government 2

24 April 2025

Who does this notice affect?

All importers and customs brokers who are required to lodge imported cargo documentation to the department for biosecurity assessment. 

Information

Resolved time: 

As of: 15:55 Thursday 24 April 2025 (AEST).

Between 13:00 and 15:55, the Cargo Online Lodgement System (COLS) was experiencing an unplanned service disruption, preventing users from making payments and submitting documents.

This…