Craigieburn house fire a wake-up call to the dangers of candles

Source:

A woman’s remarkable escape from a terrifying house fire in Craigieburn is a stark reminder about the dangers of unattended candles and the need for working smoke alarms in homes.

The woman woke to her morning phone alarm shortly before 7am on 4 April, only to discover her house was on fire and burning fiercely.

A housemate had left a candle burning in a back bedroom, causing the property to go up in flames.

Luckily, the woman was able to safely evacuate the property.

Firefighters arrived at the scene at 7am, within three minutes, bringing the fire under control at 7.15am.

Nobody else was home at the time of the fire and fortunately no injuries were sustained in the blaze. However, the house was deemed uninhabitable, due to the heat, smoke and water damage.

Smoke alarms in the property were not working at the time of the incident – so had it not been for the phone alarm, the consequences could have been fatal.

FRV Incident Controller Commander Alex Faris said the woman was incredibly lucky to escape the incident unharmed.

“It takes just minutes for a fire to take hold, and the smell of smoke will not wake you up,” Alex said.

“If you’re going to burn a candle in a home, please ensure you have a working smoke alarm in every bedroom, living and hallway area to provide you with the early detection should a fire break out.

“While it is easy to do, please never leave a burning candle unattended.”

An alarming 67 per cent of fatal house fires in Victoria last year occurred in the living room or bedroom, both popular locations to burn candles in the home.

FRV Deputy Commissioner Community Safety, Joshua Fischer, said safety precautions must be in place if you are going to burn candles.

“Candles should only be lit on stable, uncluttered surfaces that won’t burn, and placed well away from curtains and other flammable materials,” Joshua said.

CFA Chief Officer Jason Heffernan said before lighting any candles, people should check their smoke alarms were in working order.

“It only takes a few minutes to clean and test your smoke alarm, by pushing the test button and waiting for the three beeps. It’s a small step, but one that can save lives,” Jason said.

“The best way to protect yourself and others from a fire is by installing interconnected smoke alarms, so that when any alarm activates, all will sound you to safety.”

FRV and CFA recommend candles, incense and oil burners should:

  • Only be lit in rooms with smoke alarms
  • Be supervised and extinguished before you leave home or go to sleep
  • Only be used on stable, uncluttered surfaces that won’t burn
  • Be used at least one metre away from curtains and other items that can burn
  • Be kept out of reach of children and pets – when lit or unlit
  • Not be used if oxygen is used in the home
  • Be lit carefully – keep your hair and any loose clothing away from the flame
  • Consider an alternative to an open flame like a battery-operated candle or torch.
Submitted by CFA media

Busy month for Tyabb reminds all to stay vigilant

Source:

Last month Tyabb Fire Brigade saw their busiest July in the history of the brigade, beating last year’s July by one call out.

The brigade attended 17 incidents which included various types of call-outs such as structure fires, rescues, hazmat incidents and road accidents.  

Captain David Strang said members did an incredible job turning out at all hours to help the community.  

“Everyone has really done a fantastic job with our busiest month on record,” he said.  

“It is a good reminder for people about the conditions and how dry things still are even though it is winter.” 

David said at the start of July the brigade was called to a 1.8 hectare grass fire from an escaped burn off and said even though it is legal to burn off now, it is important to still be mindful of the conditions. 

“If you plan on burning off before summer, please make sure the area is clear and you have sufficient means to extinguish the fire should it become out of control,” he said.  

“Especially heading into summer we really need our communities help to keep everyone safe.” 

Assistant Chief Fire Officer Sean Kerr said whilst local brigades do everything they can to protect communities, safety is everyone’s job. 

“We can’t have a truck in every driveway so we really need community’s help by ensuring they prepare their property, have working smoke alarms and have a fire escape plan,” he said.  

David said the community was welcome to come along to the brigade’s open day on October 26 to learn more about how to prepare for the upcoming fire season.  

“We would love to see as many people there as possible, particularly people interested in signing up to help us out during the day,” he said.  

Submitted by CFA Media

Compliance action to lift safety in child care

Source: Murray Darling Basin Authority

The Department of Education has initiated compliance actions against 30 early childhood education and care services under new powers. 

This is the first time these powers have been used since the Albanese Government passed legislation to strengthen regulation of the early childhood education and care sector last month.

This action relates to failing to meet National Quality Standards (NQS), not criminal allegations, which are handled separately by state regulators and law enforcement authorities. Examples of reasons for services not meeting these quality and safety standards include failures to provide for play area safety, hygiene, staff training or supervision. 

The 30 early childhood education and care services were identified by the Department of Education in close cooperation with states and territories as failing to meet the NQS relating to child health and safety over seven or more years. 

As a result of the reforms that passed the Parliament two weeks ago, the Commonwealth Government now has the power to cut off funding to child care centres that don’t meet the NQS when it comes to safety and quality, where there’s a breach of the law, or where centres are acting in a way that puts the safety of children at risk.

Services that fail to meet NQS standards may have further conditions placed on their Child Care Subsidy (CCS) approval, or risk having their CCS approval suspended or cancelled. 

These new powers are being used in close collaboration with states and territories, who are responsible for regulating quality and safety in early education services and approving and shutting down services.

The relevant services have 48 hours to notify parents of these compliance actions and have up to six months to improve their performance against the NQS standards. 

The Department of Education is currently working with affected early childhood education and care services and will release further information after services have notified parents. 

This is the first phase of compliance activity with additional actions to come which will be published on the Department of Education webpage. 

Education Ministers will meet next Friday to discuss further measures to strengthen safety in child care, including accelerating work on a national register of workers, the role of CCTV and mandatory child safety training.

Quotes attributable to Minister for Education Jason Clare:

“We have taken action swiftly under the new legislation to begin rebuilding confidence in a system that parents need to have confidence in.

“This is not about closing centres down, it’s about lifting standards up.

“Over the next six months, these centres will need to lift their game or they will face further consequences including the cutting off of funding. 

“This action puts those centres on notice that they need to put the safety of our children first.”

Quotes attributable to Minister for Early Childhood Education Jess Walsh:

“All early childhood education and care providers must be committed to safety and quality.

“The vast majority of providers and educators are decent, dedicated professionals who care deeply about safety and the quality of early childhood education and care they provide. 

“We want to see regulators working with these centres to get them up to standard so they can continue to provide important services for their communities.

“There is nothing more precious than our children and we make no apologies for putting their safety and wellbeing first and foremost.

“Today’s action should signal to all early childhood education and care providers that the National Quality Standards are not optional, and that all services must be up to scratch.”

Empowering First Nations communities with ARENA backed microgrids 

Source: Ministers for the Department of Industry, Innovation and Science

Overview

  • Category

    News

  • Date

    15 August 2025

  • Classification

    Microgrid

The Australian Renewable Energy Agency (ARENA) is providing $14.4 million in funding for two projects that will deliver cleaner, more reliable and affordable electricity to remote First Nations communities in South Australia and the Northern Territory. 

Funded under the First Nations Community Microgrids Stream of ARENA’s $125 million Regional Microgrids Program, the two projects support locally-led energy solutions that respond to the unique needs and aspirations of First Nations communities, while strengthening community participation and leadership in the energy transition. 

In South Australia, ARENA will provide $13 million to the Remote Area Energy Supply (RAES) First Nations Community Microgrids Project, led by the state Department for Energy and Mining with a matching financial contribution from the South Australian government. This project will deliver high-penetration renewable energy microgrids to the remote communities of Yalata, Pipalyatjara and Oak Valley. Each community is currently reliant on diesel generation and faces some of the highest costs and lowest reliability in energy access.    

The project will target up to 75% renewable energy penetration, significantly cutting emissions and improving reliability. Importantly, community members will benefit from a long-term discounted electricity tariff of 10 cents per kilowatt hour indexed to inflation for the next 20 years, offering meaningful cost of living certainty and energy security. The integration of renewable energy and battery storage into the microgrid significantly reduces the use of diesel in generation, bringing down supply costs. 

The project will deliver a range of community benefits, including land lease agreements, opportunities for local employment and procurement, tailored training programs and capacity-building programs designed to support long-term economic development and ensure communities are not only consulted, but actively involved in the operation and maintenance of their energy systems well into the future. 

ARENA CEO Darren Miller said that the RAES project provided an opportunity to ensure First Nations communities have a stronger voice and can realise benefits from projects that drive critical net zero outcomes.  

“Aboriginal and Torres Strait Islander people living in remote communities should be able to participate in the energy transition and share in the benefits of Australia’s renewable future,” Mr Miller said.   

“By harnessing renewable energy and supporting microgrids in First Nations communities, ARENA is helping with energy access, sustainable development and First Nations empowerment. This project is about uplifting communities and supporting inclusion and participation in the energy transition, while working together to reduce emissions.”  

David White, Chief Executive Officer, Yalata Anangu Aboriginal Corporation said the Yalata Anangu Aboriginal Corporation board and its Chair, Mr Duane Edwards, appreciates and recognises the many positive aspects of a solar farm within the Yalata Community.  

“We recognise that solar farms provide a renewable energy source that immediately impacts the health and comfort of our community. By reducing pollution generated by our current fossil fuel generators, along with the obvious noise reduction, will have a huge and immediate impact on the Yalata People and their way of life.  

“Yalata is an excited and visionary community, proud to be a leading example of sustainable living. The construction and maintenance of the solar farm can create local jobs, boosting the economy.” 

In the Northern Territory, ARENA will also provide $1.4 million to Alice Springs based Ekistica, a technical advisory firm wholly owned by Indigenous controlled Centre for Appropriate Technology, to lead a project to co-design a scalable, culturally-appropriate energy service model tailored for First Nations Homeland Communities. Working closely with the NT Government, National Indigenous Australians Agency, Land Councils, Aboriginal Housing NT and other partners, the project will tackle long-standing inefficiencies in service delivery and place communities at the centre of decision making. 

The project will develop a standardised microgrid delivery model and an improved energy management unit (EMU) designed to enhance system performance and reliability in remote settings. By embedding collaboration, capacity building and local ownership into the design process, the project aims to create a replicable model that can guide future developments across Homelands. 

Ekistica General Manager Operations, Michael Tuckwell said: “having worked with Aboriginal Homelands for many years, we are thrilled with ARENA’s support for this important project. The need for coordinated and outcomes-focused investment is key to improving the reliability of energy services in Homelands on a lowest-cost basis that supports regional economic development and local capacity building.” 

Both projects demonstrate the potential for First Nations communities to shape and lead their own energy futures – delivering cleaner power, lower energy costs, stronger resilience and new economic opportunities. 

ARENA media contact:

media@arena.gov.au

Download this media release (PDF 174KB)

Appeal for dashcam footage of pursuit

Source: New South Wales – News

Investigators are appealing for any dashcam footage from a police pursuit on Wednesday morning.

A stolen red Suzuki Swift, registration S532DHA, was pursued from the Elizabeth Police Station right around the northeastern suburbs and finished up on Tapleys Hill Road at Fulham Gardens.  The incident occurred between 9am and 10.30am on Wednesday 13 August.

The vehicle was followed by PolAir and police are keen to capture any additional footage of the red Suzuki Swift involved in a number of near misses, driving on the wrong side of the road and other driving offences.

Investigators are asking any motorists who captured the red Suzuki on their dashcam as it travelled across the metro area to provide the footage to police to assist the investigation.

Anyone with information or footage can contact Crime Stoppers on 1800 333 000 or online at www.crimestopperssa.com.au

A 40-year-old man is currently before the courts charged with serious offences.

Reference 208433

Phoenix Taskforce

Source: New places to play in Gungahlin

Watch

About the Phoenix Taskforce

The Phoenix Taskforce was established in 2014 to detect, deter and disrupt illegal phoenixing.

We provide education and advice on how businesses can protect themselves and not break the law. We also work with specific industries and supply chains to close off opportunities.

Phoenix Taskforce agencies share information and use sophisticated data-matching tools to identify those promoting or engaging in illegal phoenix activity.

We take action against phoenix operators by:

  • working together to disrupt their business model and make it financially unviable
  • removing their ability to operate
  • applying financial penalties
  • prosecuting the worst offenders.

The most serious cases are referred to the Serious Financial Crime Taskforce.

There are civil and criminal offences for those who promote or engage in illegal phoenix activity. This includes penalties for removing assets to hide them from creditors when a company is wound up. ASIC and liquidators also have additional powers to recover assets for the benefit of employees and other creditors.

Where we suspect phoenix activity we can also:

  • estimate liabilities for businesses that aren’t meeting their lodgment obligations
  • make directors personally liable under the director penalty regime for their company’s liabilities
  • retain refunds where a business has failed to provide an outstanding notification (didn’t lodge).

You can report suspected illegal phoenix activity by making an anonymous tip-off.

We’re verifying the identity of directors through the director identification numberOpens in a new window (director ID) initiative. This initiative is:

  • helping to prevent the use of false and fraudulent director identities
  • making it easier for government regulators to trace directors’ relationships with companies over time to help better identify and eliminate director involvement in unlawful activity.

Additional funding

Along with ASIC, we’ve received additional resources to help target facilitators and pre-insolvency advisers.

We’re continuing to work with ASIC to establish better data sharing and improved analytics capability. This includes establishing a compliance program to target individuals who promote and facilitate illegal phoenix activity.

Phoenix Taskforce results

Up until 31 December 2024, we’ve raised more than $2.49 billion in liabilities from audits and reviews of illegal phoenix activities. We’ve also returned more than $1.10 billion to the community.

Achievements for 2024–25

In 2023–24, we:

  • completed over 1,500 audits and reviews
  • collected more than $137 million in cash, contributing to government spending on essential services
  • received more than 3,714 referrals of suspected illegal phoenix activity through the Tax Integrity Centre.
  • shared 218 disclosures of information between agencies, helping identify those engaging in or promoting illegal phoenix activity.

Phoenix Taskforce members

The Phoenix Taskforce is made up of key federal, state and territory government agencies.

The current members are:

Sharing is power: do the neighbourly thing when it comes to solar

Source:

15 August 2025

Almost 40% of Australian homes now have solar panels, but feed-in tariffs are reducing.

Australian researchers have found that households with solar panels could boost their returns by selling surplus power directly to their neighbours, known as peer-to-peer (P2P) energy sharing, helping to stabilise the electricity grid and negotiating a better price than retailers currently offer.

With solar panels installed in almost 40% of Australian houses (4.1 million homes), the electricity grid is now overloaded with excess energy, driving down the feed-in tariff for most households, with some now questioning the economic value of solar.

In a bid to make it more attractive and encourage the uptake of renewable energy, the Federal Government has recently implemented a $2.3 billion scheme to subsidise the installation of home batteries, but a new study shows that adding battery storage doesn’t always deliver extra benefits.

A collaboration between the University of South Australia (UniSA) and Deakin University has compared four different energy models that could help households and energy policymakers design more efficient, community-based solar systems.

The research, published in Renewable Energy, explores the technical and economic benefits of integrating batteries and P2P energy sharing into grid-connected residential photovoltaic (PV) systems.

Using real-world data from a 10kW solar-powered home in Geelong, the study simulated energy generation, consumption and sharing across four models over 12 months, including interactions with three neighbouring consumers.

The models included:

  • Peer-to-grid (P2G) – exporting excess energy to the grid
  • P2G with batteries – storing surplus energy before selling to the grid
  • Peer-to-peer (P2P) – sharing surplus energy with nearby householders at an agreed price
  • P2P with batteries – storing energy for self-use, then sharing remaining surplus with neighbours

Lead author UniSA researcher Dr Kevin Wang says the findings show that P2P energy sharing delivers significant benefits compared to traditional grid export arrangements, particularly when feed-in tariffs are low.

“Under current conditions in Victoria, the feed-in tariff is less than 5 cents per kilowatt hour, while the retail price is around 28 cents. Selling surplus PV energy directly to neighbours at a mutually agreed price in between can be more profitable for solar householders and still cheaper for buyers,” Dr Wang says.

Local P2P energy sharing also improves grid stability, balancing supply and demand, because less surplus energy is exported to the grid, which is primarily built to distribute power rather than receive it.

The results showed:

  • Batteries boost self-consumption but not profits: Adding a 5kW battery lifted self-consumption to 22% and reduced grid imports but did not help the neighbour. Due to the high initial purchase cost of batteries, the householder did not generate any profits.
  • P2P energy sharing reduces grid reliance: Neighbours who participated in peer-to-peer energy sharing saw their grid electricity consumption drop by more than 30%
  • No batteries or P2P energy sharing: The householder exported almost 12,800 kWh to the grid annually, with self-consumption rates of just 14.6%
  • Batteries plus P2P energy sharing: P2P energy sharing with a 5kWh battery raised self-consumption to nearly 38% but reduced the surplus available to neighbours because battery charging took priority.
  • Optimal battery size matters: The shortest payback period – 12 years – was achieved with a 7.5 kWh battery under the P2P model.
  • Sensitivity to market: The study’s sensitivity analysis revealed that factors such as equipment costs, discount rates and energy sharing prices significantly influence the financial viability of PV-battery systems.

“Our modelling revealed that under current conditions, P2P energy sharing coupled with a 10kWh battery could deliver the highest return – $4929 – for solar owners over 20 years,” Dr Wang says.

“In contrast, all peer-to-grid scenarios resulted in negative returns over the same period due to low feed-in tariffs and high battery costs.

“Battery size proved critical. Systems with oversized batteries saw returns diminish due to higher capital and maintenance costs and reduced surplus energy.”

Co-author Professor Chunlu Liu from Deakin University says the study highlights a trade-off between battery use and community sharing.

“When batteries are used, they benefit the solar owner by reducing their grid reliance, but this can limit the amount of energy shared with neighbours because they are fully charged before any surplus energy is shared. The challenge is to find a balance that works for everyone,” Prof Liu says.

The researchers suggest that further gains in solar self-consumption could be made by integrating other technologies, such as heat pumps or thermal storage, to absorb excess PV energy that would otherwise be exported.

With Australia’s solar uptake the highest in the world, the authors say that models like P2P energy sharing could help relieve pressure on the grid while improving the economics of home solar.

“Our analysis shows that if P2P energy sharing prices are set between the feed-in tariff and retail rates, both sellers and buyers can come out ahead,” according to co-author Professor Mark Luther. “But market rules and technical systems need to support these transactions at scale.”

The team hopes their work will inform policy and investment decisions as the energy sector transitions to decentralised, low-carbon systems.

Technical and economic analyses of grid-connected residential PV considering batteries and peer-to-peer energy sharing’ is published is authored by Kevin Wang, Mark Luther, Peter Horan, Jane Matthews and Chunlu Liu. DOI: 10.1016/j.renene.2025.123494

…………………………………………………………………………………………………………………………

Contacts for interview:

Researcher contact: Dr Kevin Wang E: KevinZheng.Wang@unisa.edu.au

Media contact: Candy Gibson M: +61 434 605 142 E: candy.gibson@unisa.edu.au

Pedal power for pain relief

Source:

15 August 2025

Members of the Pain Revolution team

From Bundaberg to Caloundra, a dedicated team of pain experts is hitting the road for the 2025 Pain Revolution Rural Outreach Tour – and they’re on a mission to change the way rural Australians understand and respond to chronic pain.

Kitted out in a hard-to-miss yellow – and proudly sponsored by the University of South Australia and Platinum sponsor Country to Coast Queensland – the Pain Revolution team includes scientists, health professionals, and people with lived experiences of chronic pain. Together, they’ll tackle more than 800 km across regional Queensland to deliver much-needed pain education and support.

From 23-30 August, the Pain Revolution team will host free community events offering practical, evidence-based tools to help people manage and recover from chronic pain. Each stop will feature expert talks, the opportunity to connect with others, along with a range of educational stalls, all aiming to improve pain literacy across rural and regional communities.

Chronic pain affects one in five Australians, with 44% of people also living with depression or anxiety.

Pain Revolution CEO and world-renowned pain expert, UniSAs Professor Lorimer Moseley AO, is passionate about changing the way Australia understands and responds to pain.

“Chronic pain remains one of Australia’s greatest health burdens – often misunderstood, mismanaged, and under-treated – and the Pain Revolution’s mission is to change this,” Professor Moseley says.

“Empowering people with a modern understanding of pain is a critical step toward recovery.

“By connecting with rural communities, we aim to help people return to the activities and life they want, while also building capacity among local health professionals.

“Together, we want to ensure that all Australians have the knowledge, skills and local support to reduce the impact of what is currently humanity’s most disabling health condition.”

Three-time Pain Revolution rider Laura Cannell has lived experience of chronic pain. She says the movement gave her life back.

“I first came into contact with the Pain Revolution in 2019 when they rode through Tasmania. I had been experiencing several years of spiralling chronic pain following a brain haemorrhage and a traffic accident while cycling. I was also dealing with the cumulative trauma of 20 years as a police officer, and I was in a pretty dark place,” she says.

“After years of going nowhere with medications and interventions, I decided to ‘give this pain education thing a go.’ Over the following year, I absorbed the fundamentals of pain education and worked with Local Pain Educators. I was able to understand and reduce my pain and get control of my life.

“It sounds cliché, but the Pain Revolution initiative changed my life. I ride to give back – and to show others that there’s hope”

Prof Moseley invites everyone to join the movement.

“Together, we can build a pain-smart Australia – one town, one conversation, one pedal stroke at a time.”

2025 Pain Revolution Tour – Event Schedule
(All events are free. Registration now open: www.painrevolution.org/tour)

  • Sat 23 Aug – 3pm & 5pm at Bundaberg Civic Centre, The Supper Room, 190 Bourbong Street, Bundaberg
  • Sun 24 Aug – 4pm at Hervey Bay Community Centre, 22 Charles Street, Pialba
  • Mon 25 Aug – 5pm at Gympie Community Centre, 18 Excelsior Road, Gympie
  • Tue 26 Aug – 5pm at Maleny Community Centre, 23 Maple Street, Maleny
  • Wed 27 Aug – 5pm at The J, 60 Noosa Drive, Noosa Heads
  • Fri 29 Aug – 5pm at Baringa Community Centre, 20 Edwards Terrace, Caloundra

The University of South Australia and the University of Adelaide are joining forces to become Australia’s new major university – Adelaide University. Building on the strengths, legacies and resources of two leading universities, Adelaide University will deliver globally relevant research at scale, innovative, industry-informed teaching and an outstanding student experience. Adelaide University will open its doors in January 2026. Find out more on the Adelaide University website.

…………………………………………………………………………………………………………………………

Contact for interview:  Prof Lorimer Moseley via Dev Bhave, Pain Revolution:
M: +61 0410 136 805 E: dev.bhave@painrevolution.org
UniSA Media contact: Annabel Mansfield M: +61 479 182 489 E: Annabel.Mansfield@unisa.edu.au

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Corporate plan 2025–26 – Commissioner’s address to ATO employees

Source: New places to play in Gungahlin

Rob Heferen, Commissioner of Taxation
Corporate plan 2025–26 launch
Canberra, 11 August 2025
(Check against delivery)

Thanks Bec, and thank you Aunty Violet for your very generous Welcome for us to walk on your Country. And I acknowledge you and other Elders past and present.

Welcome everyone to the launch of our 2025–26 corporate plan.

I’d like to thank the Assistant Treasurer, the Hon Dr Daniel Mulino for his kind words, acknowledging the importance of our work and our priorities for this year.

I noted the Assistant Treasurer mentioned that he thoroughly enjoyed his visit to the Docklands office, including the baked goods! I look forward to him being able to meet more of our people over the coming years.

As the Minister emphasised, the work we do is vital to a well-functioning society. In collecting tax and ensuring all obligations are met, we help governments fund the roads we drive on, the hospitals in which we receive care and the schools in which our children are educated.

This is something I’m proud to be a part of, and I hope all of you are as well.

He also used a few specific words that I think bear repeating:

  • fairness
  • integrity
  • professionalism.

These are the qualities I see every day, in so many of our actions. They are what most clearly comes to mind when I think of our people and our culture.

Never more so, than when we come together to work as a team for the Australian community. 

Why this matters

Our corporate plan is our primary planning document, but it’s so much more that.

It outlines how we’ll meet our commitments to government, and the expectation of the community, in the coming year.

Its launch brings us together. It puts us in the same room, it gets us focused on the same things – it’s one of those moments that matter and it sets us up to keep the main thing, the main thing.

Our recent capability reviewExternal Link highlighted some opportunities for improvement. It’s off a high base. The corporate plan launch is the perfect place to do this.

I hope those watching in our sites around the country enjoy the panel discussion and enjoy the opportunity to connect with colleagues and focus on what matters for the year ahead.

Our purpose and vision

Our corporate plan outlines our key focus areas, enterprise priorities and essential organisational capabilities for 2025–26.

These are all designed with our refreshed purpose and vision front of mind.

Through today’s discussion and when you read the plan, you’ll note that it reflects the broad and complex nature of our work, but holds to our clear, core purpose: collecting tax so that government can deliver services for the Australian community.

Combined with our performance evolution – or how we’re responding to the capability review – the plan also outlines what we need to do to continue moving towards our vision: an Australia where every taxpayer meets their obligations because:

  • complying is easy
  • help is tailored
  • deliberate non-compliance has consequences.

Simply put, our primary focus as the nation’s principal tax collector is ensuring that all taxpayers, both large and small, meet their obligations. This is very much what the government and community expects of us, and so it’s appropriate that its where we keep our focus.

We are a strong agency, with a tough job, and we do it with empathy, resilience and deep expertise.

As a large government agency with extensive powers, we will be subject to heightened scrutiny. I’ve talked about this before, but I’ll reiterate – we should welcome that scrutiny no matter it’s source, and always seek out the opportunities that scrutiny unearths for improvement.

But we need to make sure that in responding to public criticism we only make those changes that are needed. Not all criticism of us is warranted.

We do a lot well, but we can always be better and should always be trying to do better. In the words of the great Stan Lee, ‘with great power, comes great responsibility’.

Our refreshed purpose and vision help with this, by sharpening our focus on what matters most. Our corporate plan then provides a roadmap for delivery.

Regardless of role or level, we all have a shared responsibility to take our organisation forward. This is stewardshipExternal Link, the Australian Public Service value that requires we work with one eye on the future and leave things better than we found them.

In this spirit, I encourage you to read the plan, discuss it with your teams, colleagues in your site, managers, and leaders, and come together to do work that has a lasting impact.

It is through these discussions you will be able to see how your work, team and branch can bring our purpose and vision to life, and how you directly serve government and the community.

2025–26 plan

To realise our vision, this year we will focus on 5 priority areas.

We will strengthen payment performance and debt collection to foster on-time payment behaviour, improve compliance and help prevent future debt.

Our enhanced counter fraud measures will be re-focused on identifying and preventing fraud in the first instance, with direct consequences for taxpayers repeatedly or deliberately avoiding their tax or super guarantee obligations.

We will help strengthen a fairer and more efficient superannuation system for businesses and individuals through establishing Payday Super (subject to passage of legislation of course).

The delivery of a digitalised tax experience for small business will streamline and simplify tax operations to better position small business to both meet their obligations and save time in doing so.

Finally, we will implement our response to the Australian Public Service Commission’s Capability Review of the ATO. This will strengthen our ability to respond to our dynamic operating environment and meet future challenges as we deliver a positive workplace culture, improved job satisfaction and increased productivity and efficiency.

Vulnerability capability

Another piece of work I want to call out – which isn’t one of our enterprise priorities but it is highly important – is our Vulnerability Framework.

As part of delivering on our priorities, we must continue to recognise vulnerability comes in many forms and individuals may face it at any point in their lives. It can be temporary, long term or permanent, but it’s almost always complex, dynamic and unique to each person.

While we can’t remove a taxpayer’s obligations or change the taxation outcome under the law, we can listen to their circumstances and better support people to meet their obligations.

Our Vulnerability Framework will help us to do this.

As we implement it, we’ll continue to balance decisions on how to best support people experiencing vulnerability with our other commitments, including our duty to maintain the integrity of the tax system.

Closing

As the Accountable Authority for the ATO, the Tax Practitioners BoardExternal Link and the Australian Charities and Not-for-profits CommissionExternal Link, including the ACNC Advisory BoardExternal Link, I have valued working with Peter de Cure and Sue Woodward over the last 12 months to deliver on our collective responsibilities and I look forward to working together over the year ahead.

Lastly, I’d like to thank you all. You are the people who show up each day and make it all possible.

Collecting tax on behalf of the government isn’t an easy job but it’s an important one and I’m honoured to lead an organisation with employees dedicated to delivering for the Australian community.

From our eyes and ears on the front line, to our processing and enabling teams across all corporate and technology functions, to our sharp legal minds and diligent compliance officers – our success is reliant on each and every one of you.

Thank you.

False claims, real consequences for GST fraud

Source: New places to play in Gungahlin

The Australian Taxation Office (ATO) continues its uncompromising crackdown on GST fraud, securing 4 further convictions under Operation Protego.

These latest convictions push the total number of individuals held accountable under this operation to 130 sentenced to date, sending an unmistakable message that the ATO will not relent in its pursuit of those who defraud the tax system.

ATO Deputy Commissioner and Serious Financial Crime Taskforce (SFCT) Chief John Ford said Operation Protego is about protecting the integrity of GST.

‘While prosecutions may take time, the ATO is consistently pursuing a broad spectrum of compliance actions against those involved.

‘Every avenue is being leveraged to ensure individuals involved in this fraud face real and lasting consequences,’ Mr Ford said.

The following sentencings show the ATO is working with cross-agency partners through the SFCT, including law enforcement agencies, to bring criminal consequences, not just financial consequences, for GST fraudsters:

  • Mr Bryce Nutley was sentenced to 18 months imprisonment in the Beenleigh District Court after dishonestly obtaining a gain from the ATO, contrary to s135.1(1) of the Criminal Code (Cth). Mr Nutley provided his myGov login details and authentication codes to a third party, and by doing so facilitated the lodgment of false Business Activity Statements (BAS) on his account. As a result of this conduct, he received $50,000 in GST refunds and unsuccessfully claimed a further $24,000 which was stopped by the ATO. Mr Nutley registered an Australian Business Number (ABN) in February 2022, falsely stating he was operating a sole trader business offering lawn mowing or care services. Over a 4-month period, a total of 6 false BAS were lodged in his name. An ATO audit found no evidence of genuine business activity, records, or operational assets. Instead, funds were misused on sports betting, retail purchases, food delivery services, and transfers to family members and friends, including others who have also been sentenced for their involvement in the scheme. Ms Nutley (the accused’s sister), Ms Pakatyilla, and Ms Hoek have previously been sentenced under Operation Protego for their roles in the broader fraud scheme.
  • Ms Samantha Olson was sentenced before the Southport District Court to 18 months imprisonment, to be released on a recognisance after serving 6 months in custody, after fraudulently obtaining approximately $140,000 in GST refunds, and attempting to obtain a further $17,000 from the ATO, contrary to sections 11.1 and 134.2(1) of the Criminal Code (Cth). Between October 2021 and June 2022, Ms Olson lodged 15 false BAS, falsely declaring over $1.8 million in expenses despite reporting little to no income. An ATO audit found no evidence of genuine business operations, and all lodgments were deemed fraudulent. The funds were spent on furniture, food, and general shopping, with no indication of legitimate business-related expenditure.
  • Ms Jade Parviainen was sentenced to 22 months imprisonment in the Melbourne County Court after fraudulently obtaining $230,720 in GST refunds and attempting to claim an additional $49,947, contrary to sections 11.1 and 134.2(1) of the Criminal Code (Cth). In August 2021, Ms Parviainen registered for an ABN, claiming to operate a Dental Laboratory. Over the following months, she submitted 9 false BAS. An ATO audit found she was not operating a legitimate business enterprise, deeming all lodgments fraudulent. Ms Parviainen was released immediately under a recognisance release order, requiring her to be of good behaviour for 24 months. Ms Parviainen was also ordered to make reparation in the sum of $230,720.
  • Ms Sharni Lipscombe was sentenced to 3 and a half years imprisonment for fraudulently obtaining $269,393 in GST refunds contrary to section 134.2(1) of the Criminal Code (Cth). Ms Lipscombe was also sentenced to 2 years imprisonment for attempting to obtain a further $86,331 in GST refunds, contrary to sections 11.1 and 134.2(1) of the Criminal Code (Cth). All sentences were to be served concurrently. A non-parole period of 12 months was fixed and reparation was ordered for $269,393. She had registered for an ABN in February 2015, stating she operated a beauty services or salon operation business. However, between October 2021 and May 2022, she submitted 17 BAS, falsely declaring her business had made over $4.4 million in purchases and over $440,000 in sales. An audit conducted by the ATO revealed that Ms Lipscombe was not operating a business, and the amounts reported on the BAS were false. Ms Lipscombe’s only source of income was government pensions and allowances. Ms Lipscombe pleaded guilty to all charges.

These matters were prosecuted by The Office of the Director of Public Prosecutions (Cth) following a referral from the ATO.

You can confidentially report suspected tax crime or fraud to us by making a tip-off online or calling 1800 060 062.

For more information about Operation Protego including recent sentencings, visit ato.gov.au/protego.

Notes to journalists

As part of Operation Protego, the ATO has applied treatment against more than 57,000 alleged offenders. Those involved in this fraud have already been handed in the order of $300 million in penalties and interest.

As at 31 July 2025, 126 people have been convicted with a range of sentencing outcomes, including jail terms of up to 7 years and 6 months and with orders made to restrain real property.

The ATO has finalised 64 investigations and referred 54 briefs of evidence to the Commonwealth Director of Public Prosecutions. The figures do not include investigations into former ATO staff.

A high-resolution headshot of Deputy Commissioner and Serious Financial Crime Taskforce Chief John Ford (JPEG, 12KB)This link will download a file is available from the ATO media centre.

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