Tips for being a smart shopper

Source: Government of Australia Capital Territory

Make sure you research the retailer you’re buying from.


In brief:

  • This article lists some consumer rights.
  • This story includes a few details to be aware of to help avoid shopping disappointment.

Whether you’re at the shops or buying something online, there are a few key things to help you avoid shopping disappointment.

Do your research

Read product reviews, shop around and ensure that a sale really is a bargain.

Read the terms and conditions of your purchase. Ensure you understand any fees you’ll be charged if you cancel or change your order.

Always make sure you ask for a receipt and keep it somewhere safe.

Know who you’re buying from when shopping online.

When buying a product or service online, research the retailer you’re buying from.

Only buy from websites that:

  • are well known and legitimate
  • have a good reputation
  • display clear processes for solving problems.

Always check the website is secure, and screenshot or save any documentation, receipts or confirmation emails.

Some businesses sell products that they don’t have in stock, instead they have another business supply you the product. When deciding who to buy from, ask the business whether it holds the stock itself.

Check delivery timeframes

Before you make a purchase, check delivery timeframes, including cut-off dates around holidays like Christmas.

If you’re buying a gift, be aware of possible delays and always give yourself plenty of time to ensure the item arrives in time.

Be cautious with overseas websites

Overseas online businesses that provide goods or services directly to consumers in Australia must follow the Australian Consumer Law. However, you aren’t covered by the Australian Consumer Law if the business doesn’t directly offer their products and services in Australia.

If a business is overseas, you may have difficulty getting a refund, repair, or replacement for your product.

Understand your rights

If you don’t get what you paid for with a product or service, you have rights. This applies even when an item is on sale.

Always check the store’s returns policy. Refunds aren’t always an automatic right. Businesses don’t have to give you a refund if you:

  • change your mind
  • buy the wrong size, or
  • buy the wrong colour.

Some businesses still offer refunds in these situations. This is their choice to provide good customer service, and not a legal requirement.

You are entitled to a refund, repair or replacement if a consumer guarantee is not met. The remedy you’re entitled to will depend on whether the issue is major or minor.

If you do experience a problem with a product or service, you should always talk to the business first. Most traders want to do the right thing and fix any problems for their customers. If you are unable to resolve the problem, Access Canberra may be able to help.

Get help with a consumer issue.

For more information about your rights as a consumer, visit the Access Canberra website.


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394-2025: Scheduled Service Disruption: Friday 28 November 2025 – AAMP, BCST, Biosecurity Portal, EVE

Source: Australia Government Statements – Agriculture

25 November 2025

Who does this notice affect?

Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who will be required to book and manage requests for import inspections using the Biosecurity Portal during this planned outage.

Approved arrangements operators who will be required to view and/or update details of their Approved Arrangement via the Approve Arrangement Management Product (AAMP).

Approved arrangement…

Win big with the Love your Local Christmas Giveaway 2025

Source: New South Wales Ministerial News

The City of Greater Bendigo is excited to launch its Love Your Local Christmas Giveaway 2025, giving residents the chance to win one of 14 $100 vouchers and a $500 voucher jackpot prize simply by supporting local businesses this festive season.

When customers shop, eat, or drink at participating businesses, they are invited to scan the QR code in-store to enter the draw.

The Love Your Local Christmas Giveaway is part of the City’s commitment to support local businesses. The vouchers can be redeemed at participating businesses and over 250 are involved in the initiative.

Mayor Cr Thomas Prince said he was delighted to launch the Love your Local Christmas Giveaway.

“It’s the countdown to Christmas and everything you need for magical Christmas can be found right here in Greater Bendigo. We have passionate retailers, producers, makers, suppliers, cafes, restaurants, hotels and unique attractions that bring vibrancy and activity to precincts, suburbs, and small towns.

“Nothing beats great customer service and local knowledge so you can make better, more meaningful choices that suit your budget because you’re buying with confidence.

“When you Love your Local, it also means much more than ticking off your Christmas shopping list. You are helping businesses to grow, retain, and create jobs which is great for the community, and it keeps more spending in Greater Bendigo which is a lasting gift worth giving.

“The Love Your Local Christmas Giveaway is a win-win. Residents get the chance to win fantastic prizes, while discovering the amazing variety of businesses right here in Greater Bendigo.

“I am delighted that so many businesses are excited to get involved in the Love your Local Giveaway and I thank them for their fantastic enthusiasm and getting behind this campaign.”

All participating businesses will be listed on the City of Greater Bendigo website which will be updated regularly. The Giveaway draw ends on Friday December 12.

Agencies combine at Budj Bim for pre-season preparedness

Source: Victoria Country Fire Authority

Volunteers and staff from CFA recently joined counterparts from Parks Victoria and Forest Fire Management Victoria (FFMVic) to run through fire season preparations at Budj Bim National Park.

On Friday afternoon, 21 November, the group gathered to share thoughts around preparedness and plans for Budj Bim National Park, with Parks Victoria Area Chief Ranger Darren Shiell and Macarthur Group Officer Hughie McFarlane initiating discussions.

Budj Bim National Park is a UNESCO world-heritage listed area with a significant history of fires, the most recent being a 2,200-hectare fire in March this year. The group had an opportunity to run through post bushfire recovery actions and planning and went for a drive to a few parts of the park to familiarise with seasonal conditions.

The previous major fire was in 2019-20, and members present shared their local knowledge of fires going back many years. The park contains the largest remaining area of stoney-rises woodland in Victoria and includes a volcano crater, picnic area, walking tracks and campground. 

It is an area of significant Indigenous heritage and also includes European heritage such as stone fences.  It is also perfectly suited for koalas, with a manna gum dominant tree canopy and good snake country, with two medium sized tigers spotted on the day.

Attendees included Broadwater Fire Brigade Captain Linton Price, Bessibelle Fire Brigade Captain Jonno Dyson, and Byaduk Fire Brigade Lieutenant Craig Dettling. These members have property adjacent to or in the vicinity of the park and all are involved in response to the park.

Darren led the discussion and tour, which looked at areas unburnt, the areas burnt last year and those burnt in previous seasons. 

“The park has specific response principles, which include not using machinery unless absolutely necessary for the saving of life,” Darren said.

“This is because machines such as dozers are relatively ineffective in the volcanic rock country and the significant amount of Aboriginal cultural heritage and European heritage.

“It was insightful to hear from the volunteers who have many years of history responding to bushfires in the park. Their local knowledge is invaluable when it comes to formulating a successful plan to contain a fire.”

FFMVic Acting Senior BEM Preparedness Officer for the Far South West District Troy Jenkins also attended and provided insight into planned works in the park including proposed track upgrades that would improve access and anchor points, and lines for backburning in the event of a fire. 

Direct and indirect attack using aircraft and backburning, along with waiting for the fire to come out into open country, are the primary strategies for dealing with fires in this area.

CFA District 5 Commander Rob Howell enjoyed the day, and was appreciative of the efforts of the volunteers and staff for leading the session where he gained significant local knowledge and insight.

“We all now have a better appreciation of the landscape and the challenges it presents to firefighters of all organisations,” Rob said.

Submitted by David Ferguson

Australia expands support for Pacific gender-based violence response services

Source: Australia Government Statements 2

The Australian Government will invest a further $25 million over five years to strengthen frontline services in the Pacific as part our ongoing commitment to end gender-based violence.

Gender-based violence impacts two out of three Pacific women – more than double the global average, with lasting effects including injuries, disability, unwanted pregnancies, disease and lost productivity.

Pacific Strong: Amplifying Action to End Violence Against Women and Girls (PAVE) is a five-year initiative to expand and strengthen essential response services to support survivors of gender-based violence.

PAVE will partner with 11 crisis centres across 9 Pacific island countries in the Federated States of Micronesia, Fiji, Kiribati, Papua New Guinea, Republic of the Marshall Islands, Solomon Islands, Tonga, Tuvalu and Vanuatu.

Quotes attributable to Foreign Minister Penny Wong:

“Today, on the International Day for the Elimination of Violence Against Women, we reaffirm that every woman and girl in our region has the right to live free from fear and violence.

“Violence against women and girls undermines communities, economies and long-term security. By strengthening frontline services through PAVE, Australia is helping build safer families and more resilient societies across our region.

“This investment reflects our commitment to Pacific-led solutions and shows that supporting women’s safety is not only the right thing to do, but in Australia’s national interest.”

Quotes attributable to Pacific Island Affairs Minister Pat Conroy:

“The additional investment from Australia will provide support to survivors of violence and reflects our commitment to end gender-based violence and create safer environments for all.

“Australia stands firmly with the Pacific in efforts to prevent violence against women and girls and we will continue to join Pacific voices on the issues that matter most to our region.

Quotes attributable to International Development Minister Anne Aly:

“All women and girls, no matter where they live, should be able to live life free from gender-based violence.”

“No one should live in fear or in violence, which is why we’re investing in Pacific-led programs to strengthen response services that support survivors of gender-based violence.”

Quotes attributable to Assistant Pacific Island Affairs Minister Nita Green:

“Australia’s increased investment in survivor services and prevention underpins our commitment to safer, healthier communities at home and across the Pacific – changing lives for the better.

“Addressing the disproportionately high rates of gender-based violence requires a concerted, comprehensive and long-term effort and investment”.

Agencies combine at Budj Bim NP for pre-season preparedness

Source: Victoria Country Fire Authority

Volunteers and staff from CFA recently joined counterparts from Parks Victoria and Forest Fire Management Victoria (FFMVic) to run through fire season preparations at Budj Bim National Park (NP).

On Friday afternoon (21 November), the group gathered to share thoughts around preparedness and plans for Budj Bim NP, with Parks Victoria Area Chief Ranger Darren Shiell and Macarthur Group Officer Hughie McFarlane initiating discussions.

Budj Bim NP is a UNESCO world- heritage listed area with a significant history of fires, the most recent being a 2,200ha fire in March this year. The group had an opportunity to run through post bushfire recovery actions and planning and went for a drive to a few parts of the park to familiarise with seasonal conditions.

The previous major fire was in 2019-2020, and members present shared their local knowledge of fires going back many years. The park contains the largest remaining area of stoney-rises woodland in Victoria and includes a volcano crater, picnic area, walking tracks and campground. 

It is an area of significant indigenous heritage and also includes European heritage such as stone fences.  It is also perfectly suited for koalas, with a manna gum dominant tree canopy and good snake country, with two medium sized tigers spotted on the day.

Attendees included local Broadwater Captain Linton Price, Bessibelle Captain Jonno Dyson, and Byaduk Lieutenant Craig Dettling. These members have property adjacent to or in the vicinity of the park and all are involved in response to the park.

Darren led the discussion and tour, which looked at areas un-burnt, the areas burnt last year or those burnt in previous seasons. 

“The park has specific response principles, which include not using machinery unless absolutely necessary for the saving of life,” Darren said.

“This is due to the fact that the machines such as dozers are relatively ineffective in the volcanic rock country and the significant amount of Aboriginal cultural heritage and European heritage.

“It was insightful to hear from the volunteers who have many years of history responding to bushfires in the park. Their local knowledge is invaluable when it comes to formulating a successful plan to contain a fire.”

FFMVic Acting Senior BEM Preparedness Officer for the Far South West District Troy Jenkins also attended and provided insight into planned works in the park including proposed track upgrades that would improve access and anchor points, and lines for back burning in the event of a fire. 

Direct and indirect attack using aircraft and backburning, along with waiting for the fire to come out into open country, are the primary strategies for dealing with fires in this area.

CFA District 5 Commander Rob Howell enjoyed the day, and was appreciative of the efforts of the volunteers and staff for leading the session where he gained significant local knowledge and insight.

“We all now have a better appreciation of the landscape and the challenges it presents to firefighters of all organisations,” Rob said.

Submitted by David Ferguson

Arrest – Domestic Violence – Beswick

Source: Northern Territory Police and Fire Services

The Northern Territory Police Force has arrested a man in relation to a domestic violence incident that occurred in Beswick overnight.

Around 7:40pm, the Joint Emergency Services Communication Centre received a report that a 34-year-old man, armed with a shovel, was attempting to gain entry to the local clinic where his female partner was sheltering.

Further reports were also received that the man had damaged another location in the community with an angle grinder, including cars.

Local police responded and arrested the man nearby without incident. He remains in custody and is expected to be charged later today.

Investigations are ongoing and anyone with information is urged to contact police on 131 444 or visit your local station. Anonymous reports can be made through Crime Stoppers on 1800 333 000 or via https://crimestoppersnt.com.au/.

If you or someone you know are experiencing difficulties due to domestic violence, support services are available, including, but not limited to, 1800RESPECT (1800737732) or Lifeline 131 114.

TORRS GAP ROAD, REDHILL (Grass Fire)

Source: South Australia County Fire Service

Issued on
25 Nov 2025 11:36

Warning area
Redhill  near Augusta Highway in the states Mid North approximately 4kms west of Redhill township .

Warning level
Advice – Stay Informed

Action
Monitor local conditions and stay informed if you are in this area. Decide what you will do if the situation changes.

At this time there is no threat to life or property and firefighters are attending this fire.

More information will be provided by the CFS when it is available.

First stage of Garran Primary School complete

Source: Government of Australia Capital Territory




First stage of Garran Primary School complete – Chief Minister, Treasury and Economic Development Directorate

















As part of ACT Government’s ‘One Government, One Voice’ program, we are transitioning this website across to our . You can access everything you need through this website while it’s happening.


Released 25/11/2025

The ACT Government is building the education infrastructure our growing city needs, delivering modern facilities for staff and students at a bigger and better Garran Primary School.

New classrooms, junior and senior libraries, rooftop garden and a dedicated science, technology, engineering, arts and maths (STEAM) laboratory are among the key features of the first stage of the $107.85 million Garran Primary School expansion and modernisation project.

Deputy Chief Minister and Minister for Education and Early Childhood Yvette Berry said the ACT Government was delivering a high-quality education environment that meets the needs of a growing population and will support students and families for generations to come.

“This is a school built for the future of Woden,” Minister Berry said.

“This new campus delivers modern, inclusive and sustainable learning spaces designed in collaboration with the school community.

“The natural-light classrooms will boost students’ wellbeing and facilitate positive outcomes, while the libraries and STEAM lab will help students reach their full potential.”

Other notable features of the campus include:

  • Rooftop garden: first ACT public school with a rooftop garden for outdoor learning and relaxation
  • Walkways: covered walkways to connect areas in all weather
  • Art installations: inspired by local flora and fauna
  • New main entrance: relocated to Kitchener Street to improve traffic flow
  • Improved transport facilities: including pick-up and drop-off bay, electric vehicle charging, secure bike storage, a boom gate and 65-space car parking
  • Sensory spaces: Internal and external sensory spaces, a multi-faith room and community room
  • Cultural design elements: honouring Ngunnawal land and song lines.

Minister Berry said the new Garran Primary School campus created spaces that are not only beautiful but are also proven to support student development.

“The rooftop garden and STEAM lab are examples of how thoughtful design can encourage creativity and collaboration,” Minister Berry said.

“The ACT Government is investing in our young people and giving them the best opportunity to succeed.”

The next stage of the Garran Primary School modernisation project will deliver a double gymnasium, new canteen, music and drama spaces, outdoor play areas, hard courts, further landscaping and 80 additional parking spaces.

The school will be able to cater for up to 975 students across pre-school to Year 6, up from its current capacity of 600 students, once the second stage of the project is completed.

The full modernisation and expansion of Garran Primary School is expected to be completed by late 2026.

– Statement ends –

Yvette Berry, MLA | Media Releases

«ACT Government Media Releases | «Minister Media Releases

Great outdoor dining spots to visit this summer

Source: Government of Australia Capital Territory

  • This article lists Canberra pubs and restaurants with nice outdoor areas.
  • Canberra has lots of food venues great for gatherings in summer.
  • Support local when you celebrate festive season this year by visiting a Canberra restaurant or bar.

The warmer weather has arrived, and it’s time to get outside and enjoy the sunshine.

Looking for a venue to gather with your friends or family this summer? We’ve rounded up some great options.

Here are 10 local venues, perfect for summer dining:

This elevated southside pub is a great spot for end of year gatherings, with food, drinks and games.

They have a spacious beer garden surrounded by vines to keep you sheltered while you enjoy the warm weather.

Assembly’s beer garden is a great place to gather with friends in the sun.

With plenty of shaded tables, you can settle in for celebrations and enjoy some great pub food.

There’s no need to travel to wine country this summer, when there’s a Contentious Character cellar door in town.

Sip on Contentious Character wine paired with some cheese or lunch in the outdoor courtyard.

We might not have a beach, but the foreshore is the next best place to gather this summer.

Grab your friends and head to The Dock for a delicious pub meal and a nice cold drink by the water.

The Jetty’s beer garden is open every summer.

Enjoy beautiful views of Canberra, while you indulge from great selection of food trucks, drinks and live music regularly – it’s a great place to enjoy the warm weather.

The Garden Bar at The Kingston Hotel is a great spot to enjoy the warm weather.

The spacious courtyard offers plenty of shaded seating and its own outdoor bar.

Pilot has opened an outdoor wine and cocktail bar just in time for summer.

Located just outside Pilot, The Other Place is a great spot to get a drink before or after dining at the main restaurant or settle in for a wine and share plates in the sun.

This elevated corner pub is a Canberra favourite.

Located centrally, stylish interiors, and great food and drink – what’s not to love?

The spacious shaded outdoor area is a great area to spend time with friends in summer.

Rosa’s is an outdoor bar located in the Senate Gardens.

They serve pizza, nibbles, drinks and more.

The relaxed atmosphere makes it the perfect summer get together spot. There’s lots of shaded seating options, beautiful garden views and music.

Picture this – you and your mates are the deck, soaking up the warm weather and enjoying a cold drink and great pub food.

With plenty of inside and shaded outdoor seating, bowls and live sport on TV, the RUC is the perfect summer dining spot.

What’s summer dining without fish and chips on the menu?

With outdoor seating or the option to lay out on the lawns on your own picnic rug while you enjoy lake views, Snapper is a great dining option for the summertime.

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