Home buyer window wide open this winter season

Source: Premier of Victoria

Author – Denton Pugh, NAB Executive for Home Lending.

You’d be forgiven for feeling a little deflated after the Reserve Bank left rates on hold earlier this month. The market, and most economists, were expecting a cut. In RBA meeting minutes recently released the decision to keep rates steady was about timing rather than direction, with Governor Michele Bullock noting that, “we are on a path to easing further”.

Many house hunters would have been hoping for a midwinter cut, but despite this disappointment, we’re seeing momentum continue through the winter months, which are traditionally a little quieter.

NAB Executive for Home Lending Denton Pugh

Twelve months ago, many buyers were holding back due to higher rates. Fast-forward to today: two rate cuts behind us, and NAB expecting another two this year, many home buyers, especially first-home buyers, see this as a window of opportunity before the market heats up further. We’re not seeing a buying frenzy, but things are definitely busier this year. In fact, the average number of bidders at auctions nationwide has reached its highest level in 18 months. Momentum is building well ahead of the traditional spring peak.

Government support is also playing a key role. The Home Guarantee Scheme continues to help thousands of Australians get into their first home with lower deposits – the scheme is expected to be expanded in 2026. And in recent months, both Queensland and Western Australia have made changes to their assistance offered.

In Queensland, eligible first-home buyers purchasing or building a new home no longer pay stamp duty, regardless of the property price. The state’s 2025 budget also announced a “Boost to Buy” shared equity scheme to help buyers with lower deposits into the market.

WA has made changes to its stamp duty concessions too, significantly reducing the upfront costs for first-home buyers. I’m always hearing stories where after talking to a home lending expert, a customer realises they can break into the property market sooner than expected. If you’re in that camp, thinking about buying but not sure where to start, it’s worth having that conversation.

Where are Australians buying? Looking at NAB home lending data from metro suburbs specifically, Truganina in Melbourne’s west is the most popular metro suburb for home buyers so far in 2025. Five of the top 10 spots also go to the city’s outer ring.

Top 10 metro suburbs*

  1. Truganina, Melbourne
  2. Roxburgh Park, Melbourne
  3. Yarramundi – Londonderry, Sydney
  4. Point Cook, Melbourne
  5. Cranbourne East, Melbourne
  6. Tarneit, Melbourne
  7. Schofields, Sydney
  8. Wentworthville, Sydney
  9. Piara Waters – Forrestdale, Perth
  10. Prestons, Sydney

Affordability is the obvious driver, especially for first-home buyers. Many are looking further out where their money buys more, and they don’t have to compromise on space and lifestyle. Many of these suburbs are now better connected thanks to major infrastructure investments, with just a short commute to the CBD.

* NAB proprietary home lending data between January – May 2025

Shannakian Fine Jewellery faces criminal charges

Source: Australian Capital Territory Policing

Melbourne-based business Shannakian Fine Jewellery and an employee are facing criminal charges for allegedly accepting more than $40,000 for high-priced items they failed to deliver to customers within a reasonable time, or at all. 

The jewellery maker and retailer sells items on its website, Instagram and in its Melbourne showroom. 

Consumer Affairs Victoria has received more than 70 complaints about Shannakian Fine Jewellery from customers across Australia and overseas. It published a Public Warning Notice about the company in May this year. 

Customers alleged that they paid the business for jewellery items such as bracelets, necklaces and rings but failed to receive their purchases or refunds within a reasonable time or at all. 

Employee Arpee Mardiran, 41, from Rowville, has also been charged. She is also known as Arpee Shannakian and we allege some payments for jewellery were made to a bank account in that name. 

The offences are alleged to have occurred between July 2022 and January 2025. 

The matter is listed for a filing hearing at Melbourne Magistrates’ Court on 30 July 2025. 

Hepatitis pilot program breaks down barriers

Source: Northern Territory Police and Fire Services

Hepatitis ACT promoted services in City Walk on World Hepatitis Day.


In Brief:

  • A new Hepatitis C pilot program is now available for Community Corrections clients.
  • The program aims to remove barriers for those in the justice system from accessing life-saving healthcare.
  • The program was announced ahead of World Hepatitis Day in support of action to help eliminate viral hepatitis.

A new pilot program has been launched ahead of World Hepatitis Day to help people in the justice system receive life-saving healthcare.

ACT Corrective Services clients on community-based or parole orders are now able to receive free, confidential testing and treatment for hepatitis C.

Testing includes a quick, finger-prick test, with results ready within minutes.

Access to free treatment is available for those who test positive. This includes access to antivirals, which cure the virus in 99 per cent of cases.

The program offers ongoing care for detainees transitioning back into the community.

After 12 months, an evaluation will assess its impact and explore opportunities to expand the model.

Hepatitis ACT chief executive officer Sarah Ahmed said the pilot would remove barriers that prevent people in the justice system from accessing healthcare.

“Hepatitis C is now curable, yet too many people, particularly those with complex or marginalised lives, remain undiagnosed or untreated,” she said.

“This pilot program demonstrates what’s possible when not-for-profit, health and justice systems collaborate to remove barriers to care. By offering free, fast, and confidential testing and treatment in a community-based corrections setting, we are not only delivering on public health goals, but we are also ensuring that all Canberrans, regardless of their circumstances, can access the care they need.”

Hepatitis C is a significant public health concern in Australia. Individuals in correctional facilities are more affected due to factors such as:

  • drug use
  • mental health issues
  • homelessness
  • financial
  • social disadvantage.

The aim for World Hepatitis Day 2025 in Australia is to mobilise action on the elimination of viral hepatitis in Australia.

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Traffic apprehension – Berrimah

Source: Northern Territory Police and Fire Services

Northern Territory Police Force has charged a 19-year-old male after a traffic apprehension in Berrimah on Friday evening.

Around 11:30pm, members from Darwin Traffic Operations observed a white Holden Commodore utility travelling at 149km on Tiger Brennan Drive. It is alleged that during the vehicle apprehension, the driver and passenger swapped seats. The original driver was spoken to and arrested after returning a positive roadside breath test.

During the apprehension, a further 20-year-old male was found lying in the tray of the utility.

The 19-year-old has been issued a Notice to Appear at Darwin Local Court on 2 September 2025 for:

  • Driving at a speed and in a manner dangerous
  • Medium range blood alcohol content
  • Driving with an adult passenger in the tray

The vehicle was seized under the Anti-Hooning Legislation.

Acting Superintendent Xavier Mcmahon said, “This type of reckless behaviour is deeply concerning.

“It risked not only their own lives, but the lives of other Territorians travelling on the road.

“It is unacceptable, and we remind all road users that we can be Anywhere. Anytime.”

How to get stronger security online (myGov and ATO app)

Source: New places to play in Gungahlin

3 steps to secure

We encourage you to be proactive and secure your ATO online services access (through myGov) to protect against fraud. Read the following steps to check you have the strongest security possible for your circumstances.

Step 1: make your myID as strong as possible

We recommend using myID, the Australian Government’s Digital ID app, as your sign in option to access ATO online services (through myGov).

myID requires you to verify your ID in the app making it harder for fraudsters to impersonate you.

Download the myID app from the App Store or Google Play. Set up your myID to a Strong or Standard identity strengthExternal Link. For the highest security, set up your myID to Strong if you can.

 

Step 2: use your myID to access or link to ATO online services

Using your myID to link to or access ATO online services through myGov:

  • helps protect you from fraudsters trying to impersonate you or access your account
  • gives you a flexible sign in option – your myID isn’t locked to a specific mobile number or device, and can be set up again using only an internet connection if you get a new phone
  • sets your ‘online access strength’ – this means you must always use your myID to access ATO online services through myGov because it’s the most secure access method.

If you’re already linked to ATO online services, use your myID to sign in to myGovExternal Link and access ATO online services to secure your account.

If you don’t have a myGov account or aren’t linked to ATO online services, find out how to get started. To secure your access, use your myID to create or sign in to your myGov account and then link to the ATO.

Step 3: get the ATO app and allow push notifications

The ATO app is a simple and easy way you can access and manage your tax and super on the go. The ATO app is free to download and use.

The ATO app’s year-round security benefits include:

  • real time security messages alerting you when key changes are made to your ATO account
  • the ability to lock your account to help keep you safe.

Even if you don’t use the app to manage your tax, it provides an additional level of security.

Download the ATO app from the App Store or Google Play. Once installed, make sure to enable push notifications so you’re instantly alerted to changes in your account.

 

More information

For more information about protecting your identity, see How to stay scam safe.

Webjet to pay $9m in penalties for misleading statements about airfare prices and bookings

Source: Australian Ministers for Regional Development

The Federal Court has today ordered online travel agency Webjet to pay $9 million in penalties for making false or misleading statements about the price of flights and booking confirmations, after a case run by the ACCC.

Webjet admitted that between 2018 and 2023 it made false or misleading statements when it advertised airfares that excluded compulsory fees. The statements were made on its website, and in promotional emails and social media posts.

Webjet also admitted that between 2019 and 2024 it provided false or misleading booking confirmations to 118 consumers for flight bookings which had not actually been confirmed. Webjet later asked for additional payments, of up to $2,120, from consumers to complete the booking. Webjet has refunded these consumers.

The ACCC commenced its investigation after a consumer complained about an airfare advertised as “from $18”, which cost almost three times that price after Webjet added its compulsory fees.

“We took this case because we considered that Webjet used misleading pricing by excluding or not adequately disclosing compulsory fees in its ads,” ACCC Chair Gina Cass-Gottlieb said.

“Seeking to lure in customers with prices that don’t tell the whole story is a serious breach of the Australian Consumer Law.”

The Webjet fees comprised the “Webjet servicing fee” and “booking price guarantee” fee which ranged from $34.90 to $54.90 per booking, depending on whether the flights were domestic, to New Zealand and the Pacific, or other international destinations.

While Webjet’s website, app and most emails contained information about the additional fees, some users had to scroll to the fine print near the bottom of the screen to see them. In its social media posts, Webjet didn’t disclose the additional fees at all.  

“Retailers must ensure their advertised prices are accurate. They should clearly disclose additional fees and charges,” Ms Cass-Gottlieb said.

The Webjet fees represented 36 per cent of Webjet’s total revenue in the period from 1 November 2018 to 13 November 2023.

Webjet co-operated with the ACCC, admitted liability and agreed to make joint submissions to the Court about orders, including the penalty. The Court also made declarations and other orders proposed, including that Webjet review its compliance program and pay a contribution to the ACCC’s costs.

Example of social media post showing flights advertised as “from $xx”

Example of website showing promoted prices for airfares advertised as “from $xx”

Background

Webjet is a wholly owned subsidiary of Webjet Group Limited (a publicly listed company on the ASX) and operates the online travel agent arm of the company, manages the Webjet brand, and carries out marketing operations.

Webjet’s app and website offers travel-related products and services to consumers, including from different airlines. Consumers can compare and book flights, hotels, car rental and travel insurance through the Webjet website and app.

On 28 November 2024, the ACCC instituted proceedings against Webjet Marketing Pty Ltd in the Federal Court.

Misleading surcharging practices and other add-on costs, and consumer and fair trading concerns in the supermarket and retail sectors, with a focus on misleading pricing practices, are current ACCC priorities.

Additional unclaimed super requirements

Source: New places to play in Gungahlin

Scheduled due dates for unclaimed super

APRA funds are to report and pay unclaimed super money (USM) in the approved form by the scheduled statement due dates as follows:

  • for an unclaimed money day being 31 December of any year – 30 April of the following year
  • for an unclaimed money day being 30 June of any year – 31 October of that year.

Note: These scheduled due dates don’t apply to trustee voluntary payments (TVPs). However, the existing USM effective dates can be used to report TVP.

The approved form contains all the information, statements, and declarations you’re required to provide. You don’t have the discretion to determine what information will or will not be provided.

If you have no unclaimed money, lost member accounts or inactive low-balance accounts to report and pay, you’re required to advise us of this by lodging a non-lodgment advice.

Reporting where more than one category applies

An amount you hold with respect to a member may be assessed as meeting more than one category. If this happens, only report and pay the amount to us once.

Follow the order of precedence below to report and pay in the correct category:

  1. non-member spouse or deceased member
  2. member who is a former temporary resident identified on a section 20C notice
  3. member who has reached eligibility age
  4. small or insoluble lost member account
  5. inactive low-balance account
  6. trustee voluntary payment.

Trustee voluntary payment

Trustee voluntary payments (TVP) are amounts in respect of a member, former member or non-member spouse where the trustee reasonably believes paying the amount to us would be in the best interest of the person.

This doesn’t include the following amounts required to be paid to us under another provision of the Superannuation (Unclaimed Money and Lost Members) Act 1999 (SUMLMA):

  • an amount that meets the conditions for unclaimed money
  • unclaimed super for former temporary residents identified in a section 20C notice
  • held in an inactive low-balance account or lost member account.

Depending on the status of the person (member, former member or non-member spouse), the fund will need to consider a range of factors when forming a view about whether transferring an amount to us would be in the person’s best interests, including:

  • the history of contributions, rollover, drawdowns or other activity of the member, former member or non-member spouse
  • whether there are any insurance premiums being deducted from the account
  • the history of contact with the member, former member or non-member spouse
  • whether previous attempts to contact the member, former member or non-member spouse have resulted in a member-initiated change to their superannuation arrangements.

If the fund has recent contact information for a former member, they should take reasonable steps to provide notice to that member at their last known postal address, to give them an opportunity to provide alternative instructions before transferring any amounts to us.

At the time the fund pays the TVP, the fund must give us an unclaimed superannuation money statement. The information required by the statement may include information necessary to determine the tax free and taxable components of the amount paid to us.

TVP amounts can be paid to us at any time provided at the time the payment is made, the amount is not covered by one of the compulsory obligations in the SUMLMA (see scheduled due dates for unclaimed super ).

What to do in common situations

Former temporary resident dies

If your member is a former temporary resident for whom you received a section 20C notice, and you also hold an amount in respect of that member that satisfies the definition of unclaimed money in circumstances where the member has died, report the amount as unclaimed money (as a deceased member).

Don’t report it as a superannuation interest of a member who is a former temporary resident.

Former temporary resident reaches eligibility age

If your member is a former temporary resident for whom you received a section 20C notice, and you also hold an amount in respect of that member that satisfies the definition of unclaimed money in circumstances where the member has reached the eligibility age, report the amount as a superannuation interest of a member who is a former temporary resident.

Don’t report it as unclaimed money of a member who has reached the eligibility age.

Lost member reaches eligibility age

If you hold an account in respect of a member that meets the definition of a lost member account and the amount held with respect to the member also meets the definition of unclaimed money in circumstances where the member has reached eligibility age, report the amount as unclaimed super as a member who has reached eligibility age.

Don’t report it as a lost member account.

Inactive low balance account and lost member account

If you hold an account in respect of a member that meets the definition of both an inactive low balance account and a lost member account, report the amount as a lost member account.

Don’t report it as an inactive low balance account.

Make sure lodgment has been accepted

You must take action in the following situations to make sure that we have accepted and processed your lodgment:

Correcting mistakes on statements

If you become aware of a material error or omission in any information in the statement, you’re required to correct and resubmit the adjustment no later than 30 days after becoming aware of it. If you need help, contact us by lodging a request via Super Enquiry Service.

Interest and penalties may apply. To help minimise these, lodge as soon as possible.

Increase adjustments

If your adjustment involves an increased unclaimed money amount, report this to us by sending a new lodgment for the additional amount.

Decrease, transfer, or cancel adjustments

Use the USM adjustment template if you need to decrease, transfer, or cancel a previously reported entitlement. You can then send a new USM lodgment to report the correct entitlement.

Examples of how to make adjustments

Example 1: incorrect account

Member Sarah Black with DOB 17/02/1946 is identified as member who has reached eligibility age (generally 65 years old), and the trustee has lost contact with that member.

The account for a different member, Sarah Black with DOB 03/10/1976, is reported and paid to the ATO in error.

The fund becomes aware of the reporting error. They request an adjustment via Online services for business as soon as possible to have the incorrect lodgment cancelled and the payment refunded.

End of example

Example 2: system issue– full adjustment

A lodgment is made for 417 members that have been identified as meeting the unclaimed money criteria.

The fund identifies that due to a system error only 400 members should have been reported. Payment was made for those 400 members.

The fund lodges an adjustment template to request a cancellation of the entire lodgment. The fund then re-reports for only the correct members using the same PRN as for the original payment.

Note that where a payment is received for an amount less than the amount reported, none of the members reported in the lodgment will receive their super entitlements until the reported and paid amounts match.

End of example

 

Example 3: system issue – when to lodge a partial adjustment

A lodgment is received for 32 members that have been identified as meeting the unclaimed money criteria. A matching payment is received for the lodgment.

The fund identifies that 2 of the members have been reported incorrectly due to a technical system error.

The fund lodges a partial adjustment template to request a cancellation of the 2 incorrectly reported members. The ATO cancels the lodgment for the 2 identified members and issues a refund to the fund.

End of example

 

Example 4: claim by beneficiary in progress

A fund is processing a claim by the beneficiary for a deceased member’s interest.

In the meantime, the money is picked up in error through the fund’s automatic processing. It is paid to the ATO as deceased USM.

The fund lodges an adjustment template to request a cancellation of the incorrectly reported member. We cancel the lodgment for the identified member and issue a refund to the fund.

End of example

Example 5: adjustment not required

A fund identifies member Simon Kent as a member who has turned 65 years old. Despite reasonable attempts, the fund has not been able to contact Mr Kent.

The fund reports and pays the member’s account to the ATO in October 2022. In December 2022, Mr Kent contacts the fund after receiving delayed mail that had been forwarded to a new address.

In this instance the amount was not reported in error and an adjustment is not required. The member was correctly identified as a lost member at the time the unclaimed money was reported and paid to the ATO.

The member should be directed to contact us. They may request a direct payment of unclaimed money (if eligible) or opt to rollover any ATO-held super to their chosen fund destination.

End of example

Example 6: member declaration form received after lodgment

A fund reports and pays USM as per their reporting obligations. The member then sends a declaration form declaring they are not a member of an inactive low-balance account.

If the declaration had not been received by the fund at the time the reporting and payment was completed; then the account was correctly reported and paid as an inactive low-balance account.

The fund explains to the member that the reporting and payment has already concluded, and their account has been sent to the ATO in accordance with legislative requirements.

If the account has not already been proactively consolidated to an active account of the member, the member should be directed to ATO online services to request a direct payment of unclaimed money if eligible or opt to rollover any ATO-held super to their chosen fund destination.

End of example

Example 7: member makes contact after a valid USM lodgment by fund

A fund determines their USM on the unclaimed money day, and reports and pays by the scheduled statement day. Six months after the money has been transferred to the ATO the member contacts the fund claiming financial hardship. The account has been reported correctly and there is no valid reason for the money to be returned.

If their account has not already been proactively consolidated to an active account of the member, the member should be directed to ATO online services to request a direct payment of unclaimed money if eligible or opt to rollover any ATO-held super to their chosen fund destination.

End of example

Example 8: member wants to access insurance

A fund accurately reports and pays a member’s USM to the ATO. Four months later the member contacts the fund to gain access to their insurance. As this is not a reporting error, it is not required to be returned to the fund.

The fund explains to the member that the reporting and payment has already concluded, and their account has been sent to the ATO in accordance with legislative requirements.

End of example

For more information, see Adjusting unclaimed superannuation.

USM reporting and preservation status

It’s compulsory to report preservation information when a member’s account is transferred between funds. However, once an account is paid to the ATO, the preservation character is no longer retained. In addition, when a rollover occurs from ATO-held money to a fund, the benefit amount is all characterised as preserved.

You don’t need to disclose to us if you haven’t correctly reported the preservation amounts when you pay USM, as this is not an error that requires remediation.

Unpresented cheques and unclaimed money

In some circumstances you may be required to make payments out of the fund via cheque. For example, when paying a Departing Australia superannuation payment (DASP) online claim or a superannuation death benefit. In some instances, those cheques remain unpresented and go stale after a period of time.

The following example provides guidance on the actions you may take in this circumstance.

Example: when a cheque is unpresented

In June 2021, ABC fund identifies their member, Ira, as deceased. They undertake to pay a super death benefit to his nominated beneficiary, Ben. Ben is a non-dependant of Ira, so the fund is required to pay the amount as a lump sum and withhold the relevant rate of tax.

ABC fund determines that the lump sum has a taxed and an untaxed element.

The fund prepares and lodges a pay as you go (PAYG) payment summary and remits the correct amount of tax to the ATO. The fund issues Ben with the PAYG payment summary along with the net amount as a cheque.

Ben doesn’t present the cheque. Despite the fund making reasonable attempts to contact Ben, the cheque goes stale after a 12-month period. In August 2022, the fund cancels the cheque and assesses the amount as unclaimed money – deceased member. The fund determines that they have not received an amount in respect of Ira within the last 2 years. They are unable to ensure that the benefit is received by Ben, so they pay the amount to the ATO as unclaimed money.

The fund reports and pays only the net amount as unclaimed money under the deceased TFN. This is the amount that is currently held by the fund in the name of the deceased member. They report the net unclaimed money amount as a tax-free component, as the appropriate tax has already been withheld and remitted to the ATO for the benefit.

Ben later claims the unclaimed money amount from the ATO. We pay it and any interest owing from ATO-held super without tax as it has been reported as unclaimed tax-free.

End of example

For more information, see Unclaimed superannuation money protocol.

Stopping superbugs starts at home

Source:

28 July 2025

This photo was generated using AI

As winter sets in and respiratory illnesses surge across Australia, pharmaceutical experts at the University of South Australia are sounding the alarm over the growing misuse of antibiotics – a risky practice that is fuelling the rise of antibiotic-resistant superbugs.

Superbugs are strains of bacteria, viruses, fungi, or parasites that have become resistant to the medicines that are designed to kill them, potentially leading to millions of preventable deaths each year.

In 2021 alone, an estimated 4.7 million deaths were linked to bacterial antimicrobial resistance, with more than one million directly attributed to it – a clear warning of the growing global threat.

Now, as cases of flu and RSV soar, UniSA experts are urging families to better understand when and how to use medicines safely, to avoid unnecessary antibiotic use and curb the threat of superbugs.

Dr Tien Bui, a registered pharmacist and Research Fellow at UniSA’s Quality Use of Medicines and Pharmacy Research Centre says education is key to preventing antibiotic-resistant infections.

“Superbugs emerge when microorganisms – such as bacteria and viruses – adapt, developing mutations that allow them to survive even the strongest of medicines,” Dr Bui says.

“This often happens when people use antibiotics when they’re not needed, or fail to complete their prescribed course of antibiotics, which speeds up the process of resistance.

“When antibiotic resistance takes hold, standard treatments become ineffective, making infections harder – or even impossible – to treat, increasing the risk of disease, severe illness and death.

“To combat antibiotic resistance, we must take collective responsibility – from better hygiene to smarter medicine use.

“To tackle antibiotic resistance, we need to lift our game – practising good hygiene, staying up to date with vaccinations, and only using antibiotics when they’re truly needed.

“Using antibiotic wisely, by taking the right one, at the right dose, for the right duration is essential if we want to slow the spread of superbugs.”

Over the past 30 years, medicines use in children has skyrocketed. With prescription rates rising, Dr Bui says it’s more important than ever for families to understand safe and appropriate medicines use, including of antibiotics.

As part of National Science Week, Dr Bui has created a fun, hands-on activity to help kids explore the science of safe antibiotic use – and fight superbugs with slime.

“With their parents, children will work through a range of short scenarios about antibiotic use, to help a time traveller from the future learn how to use antibiotic the right way – and stop the rise of dangerous superbugs,” Dr Bui says.

“For every decision they make, children will add ingredients to their slime – sparkly toppings for wise choices, or dark and gloomy ones for risky moves – to create either a helpful bug, or a dangerous superbug.”

Children and families can join in the fun of Slime Lab: Saving the future with the right mix! on Saturday 9 August at the Brocas Youth Space at 111 Woodville Road, St Clair SA 5011.

Free sessions will run throughout the day from 10:30am – 4:30pm. Kids will take their slime-created superbug home.

For more information visit: https://www.scienceweek.net.au/event/slime-lab-saving-the-future-with-the-right-mix/st-clair/

…………………………………………………………………………………………………………………………

Contact for interview:  Dr Tien Bui E: Tien.Bui@unisa.edu.au
Media contact: Annabel Mansfield M: +61 479 182 489 E: Annabel.Mansfield@unisa.edu.au

Other articles you may be interested in

This year marks 50 years of organ donation in the ACT

Source: Northern Territory Police and Fire Services

As part of ACT Government’s ‘One Government, One Voice’ program, we are transitioning this website across to our . You can access everything you need through this website while it’s happening.

Released 28/07/2025 – Joint media release

Today marks the launch of DonateLife Week 2025 and a major milestone, 50 years of organ donation in the Territory.

Minister Stephen-Smith acknowledged the extraordinary generosity and courage of donor families over the past five decades, and the life-changing impact their decisions have had on countless recipients.

“While DonateLife Week is always a special time, this year is truly extraordinary as we come together to commemorate 50 years since the first organ donation in the ACT,” Minister Stephen-Smith said.

“It is particularly meaningful to welcome the family of Annette Taylor, the ACT’s first organ donor in 1975.

“Annette’s legacy lives on, not only in the lives she saved, but in the foundation she helped to build for future generations of donors and their families in the ACT.”

“Since that first act of generosity, organ and tissue donation in the ACT has evolved to provide many lifesaving transplants to individuals across the country. To every donor family, thank you. Your bravery and generosity in the face of unimaginable grief has given hope to so many.

“And to the recipients here today, may the gift you’ve received give you strength and a life filled with health, happiness and purpose.”

DonateLife Week is a national awareness campaign encouraging Australians to talk to their families about organ and tissue donation and register their decision. While 4 in 5 Australians support donation, only one in 3 are currently registered.

In the ACT, just 28 per cent of eligible residents are on the Australian Organ Donor Register, which is below the national average.

“This is a call to action. If you support donation, make it known, register your decision and talk to your loved ones. It takes just one minute, but it can have a profound impact,” Minister Stephen-Smith said.

Despite the registration gap, the ACT community continues to demonstrate generosity. In 2024, 13 donors gave the ultimate gift, resulting in 42 lives transformed.

DonateLife ACT continues to actively raise awareness through community events, education programs, and health care partnerships. A key part of this effort includes collaboration with local schools through the P.A.R.T.Y. Program (Prevent Alcohol and Risk Related Trauma in Youth) educating students on the power of donation.

To mark the 50th anniversary and DonateLife Week 2025, a series of events will take place across the ACT:

  • Canberra’s national monuments will be illuminated in magenta to honour donors and promote awareness.
  • Interactive community stalls at the Canberra Raiders home game and Netball ACT State League.
  • Promotions across health care settings, local shops, and cafés encouraging Canberrans to register their donation decision.

“Fifty years on, we reflect on an extraordinary legacy and look forward to a future where every opportunity to give the gift of life is realised,” Minister Stephen-Smith said.

Minister for Planning and Sustainable Development Chris Steel said Annette Taylor has left an important legacy for all Canberrans to remember.

“The ACT Government has named a street in the suburb of Macnamara ‘Annette Street’ to honour Annette Taylor and celebrate the legacy of organ donation in the ACT,” Minister Steel said.

“Annette first expressed her wish to become an organ donor after learning about organ donation from a family friend who was the recipient of a life-saving kidney donation.

“When she unfortunately experienced an unexpected cerebral brain haemorrhage 3 weeks before her 12th birthday in 1975, Annette’s mother, Marjorie, sought to fulfill her daughter’s wishes. With the help of medical professionals in the ACT and NSW, Annette’s kidneys were successfully donated to two recipients.

“Annette’s request to have her organs donated sparked a chain of events that resulted in the ACT’s first legislation on organ donation. She opened the door for more donations to follow, allowing for many life-saving donations to take place since then and future generations will remain inspired by her courage and selflessness as we are today,” said Minister Steel.

For more information or to register as a donor, visit: www.canberrahealthservices.act.gov.au/services-and-clinics/services/donatelife-act.

Quotes attributable to Dr Sean Chan, State Medical Director of DonateLife ACT:

“Marking 50 years of organ donation in the ACT is not just a milestone, it’s a testament to the quiet heroism of donor families and the lives they’ve helped transform. From the first act of generosity in 1975, we’ve seen a remarkable evolution in how donation is embedded in our health system.

“We know that most Australians support donation, yet many haven’t taken the step to register. This DonateLife Week, as we honour the past 50 years, I urge everyone to take a minute to register.”

Quotes attributable to Annette Taylor’s brother, Michael Taylor:

“As a family we are grateful and proud that Annette’s contribution to the ACT has been honoured and acknowledged to mark 50 years since she became the first organ donor in the ACT.

“Future generations who search the origins of Annette Street will learn of her legacy.”

– Statement ends –

Rachel Stephen-Smith, MLA | Chris Steel, MLA | Media Releases

«ACT Government Media Releases | «Minister Media Releases

Early Childhood Education and Care (Strengthening Regulation of Early Education) Bill 2025

Source: Murray Darling Basin Authority

Mr Speaker, in the last few weeks Australians right across the country have been shocked and sickened by the news in Victoria.

A person arrested and charged with multiple heinous offences against children.

Offences allegedly committed in child care centres.

The mums and dads of thousands of children are now dealing with the fear that their children could be hurt or are sick, and the trauma of getting them tested.

This is a live investigation and the matter remains before the courts.

But I have been pretty blunt in the last few weeks.

People have been arrested and convicted for offences like those alleged before.

And governments of different colours, State and Federal have taken action.

But not enough.

And not fast enough.

That’s the truth.

We have to do everything that we can to ensure the safety of our children when they walk – or when they are carried – through the doors of an early childhood education and care service.

At centres across the country big and small. But not just there. In family day care, and in-home care and at outside school hours care.

And this Bill is part of that.

In short, it will give us the power to cut off funding to child care centres that aren’t up to scratch when it comes to safety and quality.

Services that don’t meet the standard when it comes to safety and quality, or where they are in breach of the law or are acting in a way that puts the safety of children at risk.

This power will apply to all forms of early education and care that are eligible for the Child Care Subsidy.

Centre-based day care.

Family Day Care. 

In Home Care. 

And Outside School Hours care too.

Funding is the big weapon that the Australian Government has to wield here.

Australian taxpayers are the biggest funders of child care centres.

We do that through the Child Care Subsidy.

$16 billion dollars a year.

Centres can’t operate without it.

It covers about 70 per cent of the average cost of running a centre.

It pays for things like wages and rent and electricity.

This legislation gives us the power to suspend or cancel that funding if a centre is not meeting the quality, safety and other compliance requirements that are put in place by our national system of early childhood regulation. 

This is how that system works.

The Education and Care Services National Law sets the standards we expect child care centres to meet. 

State Government Regulators are responsible for rating centres and enforcing the standards.

Most centres meet the standards now, but not all.

If State Regulators think there is a real and imminent threat to safety they can shut a centre on the spot.

And they do.

Sometimes though they will identify problems in centres that can and need to be fixed.

And sometimes those problems remain unfixed.

That’s where this legislation comes in.

The real purpose of this legislation isn’t to shut centres down but to raise standards up.

To make sure that the safety and quality in child care centres is what parents expect and what our children deserve.

This is how it will work.

It will give the Secretary of my Department the power to take into account a provider’s quality, safety and compliance history when considering whether a provider should be approved to administer the Child Care Subsidy, or whether they should continue to be approved, or if they should be approved to operate a new service.

That has never been part of the Child Care Subsidy system since it started in 2018. It will be now.

This change will tie a centre’s eligibility to administer the Child Care Subsidy directly to their record on quality, safety and compliance.

And it will allow the Secretary of my Department to cut off access to the Child Care Subsidy where standards are not being met.

That might mean cutting funding to an existing provider or service, or denying a provider the ability to expand until they have met the required standards.

Under these changes, the Secretary of my Department will be able to impose conditions on a provider’s approval, or to move immediately to a process to suspend or cancel that approval on the basis of safety and quality concerns.

Where conditions are imposed, a provider must meet those conditions within a specified timeframe if they want to maintain their approval.

This could include a condition that the provider comply with directions from their state regulator. It might require them to follow a quality improvement plan or hire a quality and safety expert to help them lift their standards.

As I said a moment ago, the Secretary of my Department can also move immediately to a process to suspend or cancel a provider on the basis of quality and safety concerns. That involves issuing a formal notice to the provider requiring a response within 28 days.

If the provider doesn’t give a good explanation in that period, the Secretary of my Department can cancel or suspend their approval.

It’s a process that permits providers an opportunity to engage with my Department where they have a genuine commitment to improve.

These powers will be used in close collaboration with states and territories, backing in their core role and responsibility regulating quality and safety. 

It means the Commonwealth can use the power of the Child Care Subsidy funding to lift the standards of providers not doing the right thing – and ensure those that aren’t up to scratch don’t get access to Commonwealth funding.

This Bill also expands the Commonwealth’s powers to publish information about providers that are sanctioned for non-compliance.

The Secretary of my Department already has the power to publicise actions such as suspending or cancelling a provider’s approval for the Child Care Subsidy. 

The information is available in the Enforcement Action Register on the Department’s website, along with other information such as how the department issues infringement notices and imposes conditions on approvals.

This Bill expands that power to include the power to publicise when a provider is refused approval for a new service. 

It also gives the Secretary of my Department the power to publish other compliance action taken against providers, such as when conditions are applied – including the details of those conditions.

Or where an infringement notice has been issued, including the details of the notice, such as the alleged contravention and the fine amount.

Conditions and infringements are very important, because they point to specific things a provider must fix to stay eligible for the Child Care Subsidy. 

Parents should know when a centre their child attends, or one they are thinking of using, is subject to a condition or has received an infringement.

When this legislation is passed, the Secretary of my Department will expand the breadth of the Enforcement Action Register to include those things I have just outlined. 

I have asked the Secretary of my Department to ensure the Enforcement Action Register provides parents and other organisations with as much information as possible, given the circumstances of each matter.

Providing more detailed information on compliance actions and refusals of new services is important to ensure parents have the information that they need to make one of the most important decisions in their child’s early years. 

About who they want to put their trust in to care for their child.

It will also ensure transparency for company directors and board members, who may not be directly responsible for the day-to-day management of the provider, but who play an important role in ensuring their organisations are taking the steps needed to keep children safe in early childhood education and care.

The Bill also gives the Commonwealth’s authorised officers more powers to do their job. It allows them to perform spot-checks and to enter premises without consent during operating hours to detect non-compliance across the sector.

It means that the Commonwealth’s officers don’t need to get a warrant or other pre-authorisation to inspect a centre, an outside schools hours care service, or family day care service.

These Commonwealth powers largely mirror arrangements that are already in place for state and territory regulators of early child and education care under the National Law and Regulations.

The primary purpose of these compliance officers is to monitor compliance with the family assistance law. This is a serious issue in early education and care.

Over the last three years, this Government has allocated $221 million dollars in additional funding to detect and prevent Child Care Subsidy fraud, and this has helped claw back around $318 million dollars for the taxpayer. 

These new powers add to this.

If while the compliance officers are there, they identify safety and quality concerns, they will also be able to share that information with State Government regulators to take action.

A person who does not co-operate with an authorised person seeking access commits a criminal offence – and is liable to a civil penalty.

The Bill also includes a number of other integrity measures.

It will allow the Secretary of my Department to delegate the power to apply for a monitoring warrant to an appropriately qualified Executive Level officer. 

Monitoring warrants are an effective tool in conducting Child Care Subsidy fraud and compliance investigations. These changes will streamline processes allowing warrants to be requested and issued more quickly.

The Bill also makes amendments to allow the Secretary of my Department to delegate their existing power to appoint an appropriately qualified and experienced expert to conduct audits of large child care providers.

This power is expanded to allow delegation to a Senior Executive Service employee. This will further streamline the process for appointing auditors, an important tool in ensuring integrity and compliance in the sector.

The Bill also makes important changes to how gap fees are collected from families who use Family Day Care and In Home Care.

The Bill makes an amendment to require all Family Day Care and In Home Care Providers to collect Child Care Subsidy gap fees directly from families. This will reduce the administrative burden on individual educators so they can focus on providing education and care to children. It will also improve transparency and integrity of Child Care Subsidy funding.

Mr Speaker, the purpose of this Bill is not to shut child care centres down.

It’s to raise standards up.

This is not about leaving parents stranded without care for their children because of fixable or minor short-comings at their service.

But this legislation is also not an idle threat.

Services, be they are centre-based day care, or family day care, or in-home care, or outside school hours care, know what they have to do to consistently meet national quality standards.

Providers that can improve their services to meet the standard will get the chance to do that.

Services that don’t, can’t, or won’t will lose their access to funding.

I think that’s fair. And I think most Australian parents will too.

Mr Speaker, this Bill also isn’t the only thing we have to do to improve safety in child care centres.

There is a lot more.

After Ashley Paul Griffith was arrested and charged in Queensland with multiple child sex offences, Education Ministers across the country commissioned the Australian Children’s Education and Care Quality Authority – ACECQA – to conduct a Child Safety Review.

Education Ministers have agreed in principle to the key recommendations of that review. 

Some have been implemented. But there is more work that needs to be done.

That includes establishing a National Educator Register to help track workers from centre to centre. And from state to state.

It also means mandatory child safety training to support the 99.9 per cent of educators who care for our children every single day and do a fantastic job, to help them to recognise the people in their centres who are up to no good. 

After 4 Corners exposed appalling examples of abuse and neglect on 17 March this year, the New South Wales Government commissioned Chris Wheeler, a former Deputy New South Wales Ombudsman, to undertake an independent review of the New South Wales Early Childhood Education and Care Regulatory Authority. 

That Review recommends increasing penalties on services for offences that are largely factual or procedural, and for which prosecution is currently the only avenue available. 

It also recommends services be required to display their compliance history alongside their quality ratings to help families make informed choices about child care.

The Wheeler Review also recommends allowing the regulator to require that a provider install CCTV when they identify a potential risk to the health and safety of children at a service, or when the service has failed to meet quality standards for an unreasonable period of time. 

These recommendations and more will be considered by Education Ministers when we meet next month.

The other area where serious work is needed is to improve the operation of Working with Children Checks.

Problems here were identified a long time ago.

The Royal Commission into Institutional Responses to Child Sexual Abuse recommended the Commonwealth Government facilitate a national model for Working with Children Checks.

At the moment the systems in different states work differently.

In some States the Working with Children Check is valid for five years. In others it’s two or three years.

In some States only people over eighteen working with children require a Check. In others this is required from the age of fourteen or fifteen.

Jurisdictions also differ in how they assess both criminal and non-conviction information, as well as patterns of behaviour.

There are also issues with getting real time updates to Working with Children Checks and information sharing between jurisdictions. 

This system isn’t run by Education Ministers. In some States it is run by the Attorney General. In others it is Ministers with responsibility for Child Protection, Human Services, or Families and Communities.

Next month the Commonwealth Attorney General will also bring her state and territory counterparts together to address these serious issues.

Mr Speaker, there is no more serious work than this.

I want to thank my friend and colleague, Senator Jess Walsh, the Minister for Early Childhood Education and Youth, for her leadership on quality and safety in early learning and her work in bringing this Bill to the Parliament. 

And I want to thank the Leader of the Opposition and the Shadow Minister for Education, Jonno Duniam, and the Assistant Minister, Zoe Mckenzie, and their teams for the serious and professional and bipartisan way they have engaged with us on this legislation.

To make sure we get it right.

It’s what mums and dads across the country want of us. And expect of us.

They are not interested in excuses.

They expect action.

They expect all levels of Government to work together and the people that run child care services to join us in this work as well.

We all know, no party, no government, State or Federal, has done everything we need to do here.

That’s obvious.

But I think everyone here is determined to do what needs to be done to rebuild confidence in a system that parents need to have confidence in.

A system that more than a million mums and dads rely on to care for and to educate the most important people in their world – their children.

This legislation is an important part of that.

It’s not everything.

The truth is this work will never end.

But this is an important step.

And I commend this Bill to the House.