Free waste disposal options in Canberra

Source: Northern Territory Police and Fire Services

You can dispose of e-waste at either Mugga Lane or Mitchell resource management centre.

In brief:

  • Many household items cannot go in your kerbside bins.
  • There are ways to dispose of these free of charge – even if they are large.
  • This article outlines how you can do this.

Do you have old household items sitting around that can’t go in your kerbside bins?

You may not know of the free services you can take advantage of, to declutter your home and save money in the process.

Free drop-off at resource management centres

If you’d rather get rid of things yourself, you may be able to drop them to a resource management centre for free.

Canberra has two resource management centres:

Both locations are open 7:30am– 5:00pm, seven days a week. They are closed on Good Friday and Christmas Day.

When dropping your items at the resource management centres, please ensure they are sorted and clearly identifiable.

There will be a charge for mixed loads which are not easily visible.

Batteries and items with built-in batteries

Plenty of household items cannot go in kerbside bins. Batteries, for example, are classed as hazardous waste and can cause fires if disposed of incorrectly.

There are  many options to dispose of them.

You can take your batteries and devices with built-in batteries – including damaged or fire affected batteries – to the hazardous waste collection area at either the Mugga Lane or Mitchell resource management centres.

There are also over 50 B-cycle drop off points for household batteries located around Canberra.

Find out more about where to drop off batteries.

Other hazardous waste

You can also drop off small amounts of other hazardous waste for free. Look out for the hazardous waste collection area at either Mugga Lane or Mitchell resource management centres.

You can dispose of:

  • liquid hazardous waste, such as aerosol cans (full), caustic materials, household cleaning agents, cooking oils, household pesticides, photographic chemicals, domestic poisons, domestic pool chemicals
  • helium party balloon cylinders
  • fire extinguishers
  • gas bottles
  • paint (see the paintback website for more information)
  • fluorescent tubes (including compact fluorescent tubes and bulbs)
  • automotive fuels.

Electronic waste (e-waste)

You can dispose of e-waste, such as computers and laptops, televisions, tablets, mobile phones, printers and gaming consoles, at either Mugga Lane or Mitchell resource management centres.

There is a limit of 15 items per person (a keyboard, mouse and monitor equals one item).

You can also dispose of electrical appliances such as kettles, microwaves, toasters, hairdryers, coffee machines, irons and fans for free.

White goods

You don’t need to pay to take white goods to either Mugga Lane or Mitchell resource management centres. White goods include items such as fridges, freezers, clothes dryers, washing machines, dishwashers and ovens.

It’s also worth noting ActewAGL offers a fridge buyback program. Working fridges can be collected for recycling and a $30 rebate applied to the account holder’s electricity account.

Green waste

Green waste bin overloaded? You can take your excess green waste to Corkhill Bros for free. This is located at Mugga Lane only.

Fees apply to oversized (branches or trees larger than 20cm in diameter and/or two metres in length) residential and commercial green waste.

Find out more about your green waste disposal options.

Household recycling

Household recycling can be dropped off for free at the Mugga Lane resource management centre or one of the five recycling drop off centres located at Mitchell, Gungahlin, Belconnen, Woden and Tuggeranong. You can take:

  • paper
  • cardboard
  • glass bottles and jars
  • aluminium and steel cans
  • plastic bottles and containers.

Corflute signs

Corflute signs are accepted for free at the corflute collection bins at Mitchell and Mugga Lane resource management centres.

Please remove any paper, glue, plastic ties, stakes and metal from the signs.

Find out more about what is accepted at the resource management centres, and how much you can dispose of.

Give your items a new life

Remember, if your items can be reused, you may be able to drop them off for free at Goodies Junction – located at both Mitchell and Mugga Lane resource management centres.

Find out what can be donated to Goodies Junction.

Still unsure about something? Check out ACT City Services’ A-Z guide to waste and recycling to see what can go where.

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Active travel boost for the ACT

Source: Northern Territory Police and Fire Services

Our CBR is the ACT Government’s key channel to connect with Canberrans and keep you up-to-date with what’s happening in the city. Our CBR includes a monthly print edition, email newsletter and website.

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UPDATE: Charges – Aggravated robbery – Katherine

Source: Northern Territory Police and Fire Services

The Northern Territory Police Force has charged two male youths in relation to an aggravated robbery last Thursday.

Yesterday, Strike Force Cereberus members located and arrested two youths, both aged 15-years-old. They have both since been charged with Aggravated Robbery, Unlawfully Cause Serious Harm and Theft. One of the youths has also been charged with Breach of Bail.

Both youths will appear in court at a later date.  

The elderly female victim remains in hospital with a broken hip.

Senior Sergeant Warren Scott said “Police will continue to target those who choose to put the community in harms way. These youths have preyed on a vulnerable elderly woman and their actions will not be tolerated.

“Strike Force Cereberus members have done a fantastic job in this investigation to ensure these offenders are put before the courts. I commend their dedication and professionalism to upholding the law and ensuring the safety of our Katherine community members.”

Anyone with information, particularly CCTV or dashcam footage from the area at the time of the incident is urged to contact police on 131 444 and reference job number NTP2500045006. You can anonymously report via Crime Stoppers on 1800 333 000 or online at https://crimestoppersnt.com.au/.

Firearm seizure – Moil

Source: Northern Territory Police and Fire Services

The Northern Territory Police Force has seized a homemade firearm and other firearm equipment following an incident in Moil on Sunday.

About 4:10am, the Joint Emergency Services Communications Centre (JESCC) received multiple calls in relation to the discharge of a firearm at a residence. As part of these calls, a 43-year-old male called to self-report that he had unintentionally shot himself in the foot.

Police deployed and applied first aid to the male at the residence before he was conveyed to Royal Darwin Hospital by St John Ambulance in a serious but stable condition. Police seized a privately manufactured firearm following the incident.

Yesterday, members from the Firearms Audit and Enforcement Unit conducted a lawful search at the residence and subsequently seized a partially manufactured firearm, an electronic firing device for explosives and other equipment used in the manufacturing of firearms.

Investigations remain ongoing and the male is expected to be charged at a later date.

Police urge the public to be aware of the serious risks posed by illegal and privately manufactured firearms. These weapons are often unreliable and can cause severe injury or death. The illegal manufacturing of firearms is an offence against the Northern Territory Firearms Act 1997 and carries penalties up to 10 years imprisonment.

Anyone with information regarding illegal firearms, their misuse, or individuals involved in manufacturing firearms is strongly encouraged to report it to the police on 131 444. Reports can also be made anonymously through Crime Stoppers on 1800 333 000 or via Crime Stoppers NT.

Arrests – Aggravated assault and aggravated robbery – Jingili

Source: Northern Territory Police and Fire Services

The Northern Territory Police Force has arrested two males in relation to an aggravated assault and aggravated robbery that occurred in Jingili on Sunday 20 April.

Around 8:15pm, the Joint Emergency Services Communication Centre received a report that a male and female had been assaulted while at a service station on McMillans Road.

It is alleged that as the male victim returned to his vehicle from the service station, an alleged offender approached him aggressively before punching him to the back of the head. The offender then damaged the victim’s vehicle before assaulting him again. 

A second male offender, known to the first, then approached and allegedly threw a rock through the vehicle’s window, striking the female, who was seated inside. The victims then drove away to avoid further assault and contacted police.

During the incident, a female customer at the service station attempted to leave the location; however, one of the offenders opened her vehicle door and took the keys out of the ignition.

The offender demanded money in exchange for the keys before pushing the victim to the ground and returning her keys.

Both alleged offenders subsequently fled the location.

On Tuesday 6 May, Detectives from Strike Force Trident arrested two males, aged 25 and 37-years-old, at a shopping centre on Trower Road.

The 25-year-old male was identified in connection to a separate aggravated assault that occurred in Palmerston and had been actively evading police.

The 25-year-old male has been charged with:

  • Aggravated assault x 2
  • Recklessly endanger serious harm
  • Endanger occupants of vehicle or vessel
  • Theft
  • Engage in violent conduct
  • Going armed in public

And the 37-year-old has been charged with:

  • Recklessly endanger serious harm x 2
  • Endanger occupants of vehicle or vessel
  • Engage in violent conduct
  • Going armed in public

Police urge anyone with information about the incident to make contact on 131 444. Anonymous reports can be made via Crime Stoppers on 1800 333 000 or via https://crimestoppersnt.com.au/.

Call for information – Crime series – Alice Springs

Source: Northern Territory Police and Fire Services

The Northern Territory Police Force is calling for information in relation to a crime series overnight.

About 8pm, police received reports of an alleged aggravated robbery along Stephens Road, where a vehicle pulled up alongside the male and two unknown offenders with machetes threatened him and demanded cash and his backpack. As a result, the male’s backpack and wallet containing $100 were stolen and the youths fled in the vehicle.

Shortly after, police received reports of an alleged aggravated robbery on Larapinta Drive, where two males with machetes confronted a male who was walking. The victim ran from the alleged offenders and dropped his phone. The youths picked up his phone; however, upon the victim asking for it back they demanded money in return. The victim handed over $300 before they gave his phone back and fled the scene in the vehicle.

At 8:17pm, police received reports of an alleged aggravated robbery on Dixon Road, where a female was pushed off her e-scooter and threatened by four unknown offenders who alighted from a vehicle. One was allegedly holding a knife while they threatened the victim for money. The victims e-scooter and purse was stolen and the offenders fled the scene in the vehicle.

Police attended to the three victims and obtained statements. Later in the night, police CCTV operators observed the vehicle travelling along Barrett Drive before it fled South of the Gap. Police were called to the scene; however, the vehicle fled before police arrival.

About 11:20pm, police located the vehicle abandoned on a dirt track near Karnte Camp.

The vehicle has been seized for forensic testing and the Crime command have carriage of the investigation.

Anyone with information in relation to the crime series, particularly anyone with CCTV or dashcam footage from the area at the time of the incidents, is urged to contact police on 131 444. You can anonymously report crime via Crime Stoppers on 1800 333 000 or on https://crimestoppersnt.com.au/.

Arrest – Siege – Gray

Source: Northern Territory Police and Fire Services

The Northern Territory Police Force has arrested a 55-year-old male after a siege occurred in Gray overnight.

Around 3:50pm on Tuesday 6 May 2025, police attended an address in relation to enquires about a recent aggravated assault report. When the occupant of the residence answered the door, officers asked if a woman he allegedly assaulted was there, at which point he became aggressive and denied that the female victim was present. He then threatened to throw hot water on the attending officers.

A short time later, the offender allowed the victim to exit the residence before locking himself inside.

Police advised he was under arrest and requested he exit the residence.  It is alleged he then threw hot water through the screen door twice, hitting two officers. 

The offender subsequently barricaded himself inside and threatened to self-harm before allegedly throwing hot water on a third officer who attended to assist with the apprehension.

Additional resources were called, and a cordon of the area was set before negotiators attended and began discussions with the male. He continued to present at the door, allegedly displaying an edged weapon in the process.

At approximately 1:55am, the screen door and front window were removed from the residence to provide a clearer view of the offender while negotiations continued.

Later, around 6:05am, police deployed OC canisters into the property allowing officers to enter the residence and safely arrest the 55-year-old male without further incident.

Investigations remain ongoing and the 55-year-old remains in police custody with charges expected to follow.

The assaulted officers did not require medical treatment. 

If you or someone you know are experiencing difficulties due to domestic violence, support services are available, including, but not limited to, 1800RESPECT (1800737732) or Lifeline 131 114.

Get your key SMSF audit guidance in one handy place

Source: New places to play in Gungahlin

We’ve made it easier to access the information you need as an approved SMSF auditor.

Key guidance for SMSF auditors is now available in one convenient location: the refreshed Auditing an SMSF webpage in the Tax and super professional section of ato.gov.

This page provides most of the guidance you need for understanding your auditor obligations, including the requirements for conducting the annual SMSF audit.

Here you’ll find all the information and guidance you need on key topics including:

  • verifying asset values
  • financial and compliance audits
  • auditor Independence
  • reporting contraventions
  • dealing with rollovers and downsizer contributions
  • auditing an SMSF that’s winding up.

We’ve also made the layout easier to scan, so you can find the right guidance fast.

Whether you’re a seasoned auditor or reviewing a fund for the first time, this page helps you stay on track.

Visit Auditing an SMSF, save it to your bookmarks, and share it with your colleagues.

Looking for the latest news for SMSFs? – You can stay up to date by visiting our SMSF newsroom  and subscribingExternal Link to our monthly SMSF newsletter.

Speech to UNSW 16th ATAX International Conference

Source: New places to play in Gungahlin

Jeremy Hirschhorn, Second Commissioner, Client Engagement Group
Speech delivered at the UNSW 16th ATAX International Conference
on Tax Administration

Sydney, 8 April 2025
(Check against delivery)

Thank you for having me today.

In reflecting on this topic and preparing for today, I have realised the real topic I would like to discuss is trust:

  • The trust given to tax administrators to perform a vital function: to fairly collect tax so that Governments can provide services to citizens.
  • As part of this trust, the powers given to the Australian Taxation Office (ATO) to access sensitive financial information about people, as well as powers of enforcement.
  • The fact that this sensitive information is not only shared but compulsorily shared.
  • Given the trust placed in the tax administrator, the need for the tax administrator (and I would argue any Government agency and even systemically important private firm) to be worthy of that trust (and I emphasise here the subtle difference between aiming to be trusted versus striving always to be trustworthy).

So today, I will only touch on some of the actual uses of artificial intelligence (AI) and automation by the ATO. The focus will be on how a tax administrator should approach its duty to be trustworthy in the area of data, automation and AI.

If you are going to use automation and AI, make sure your data settings are right

Good use of AI starts with a strong culture of ethical stewardship of all data use and sharing. This includes an ethical approach to transparency about how you are storing the data and the safeguards in place to protect it, and crucially, the ethical administration of systems.

The ATO has a range of formal governance arrangements in place for use of data in the organisation, as well as a number of APS-wide ones we align our practices to. We’ve developed further guidelines including Chief executive instructions for our staff, and the ATO data ethics principles which are published on our website as our public commitment to Australian taxpayers. They lay out the protocols that govern how we collect and store data, what it’s used for, and who the data is shared with. The 6 data ethics principles are worth briefly highlighting for you here:

  1. Act in the public interest, be mindful of the individual which ensures we recognise our actions impact the community and individuals.
  2. Uphold privacy, security and legality which respects the privacy of every individual and the wider community and ensures we prioritise keeping their information safe protected and only securely shared within the law.
  3. Explain clearly and be transparent which acknowledges the need for us to be open and communicate how we use data in a way that is universally accessible and easy to understand.
  4. Engage in purposeful data activities which keeps us accountable to using data in a way which aligns with our purpose, and where it’s necessary to perform the functions we are responsible for.
  5. Exercise human supervision which highlights the importance we place on human oversight and accountability for our data activities and the decisions we make.
  6. Maintain data stewardship ensures we protect the data we hold and that when we acquire or share data, we will agree with other agencies and departments on how the data will be used and kept securely.

Underpinning good decision making (whether by carbon or silicon!) is high quality data. The ATO has some of Australia’s largest data holdings, and we invest heavily in the quality of that data and work hard to make sure it’s usable.

Without good data, you won’t get too far, in fact, you’ll probably go far in the wrong direction.

We don’t ‘own’ taxpayer data, we hold it ‘on trust’

Everyday Australians trust us to acquire and hold their private financial information. Importantly, this sharing is not freely chosen by individuals, but is compulsory.

Further, in the context of information obtained under compulsory powers, taxpayers must provide us information even if that information would be self-incriminating. This particular exception to the general rule in a liberal democracy is justified on the basis that some financial information is uniquely in the possession of the taxpayer, and the job of a tax administrator could be easily frustrated without this exception.

These factors emphasise the sensitivity and care with which we must treat taxpayer data. On-sharing of this data, even with other parts of Government, must be strictly in accordance with law. But perhaps more importantly, and a lesson from Robodebt, is that the tax administrator must continue to act as a steward of that data even after it has been legally shared.

Beware ‘data hubris’

It is very important to make sure your use of data takes into account its quality and reliability.

We now tend to think of data as on a curve:

  • Level 1 is taxpayer provided data, where there is no bulk data set available, such as work-related expense claims where taxpayers keep their receipts.
  • Level 2 is where we can obtain data after the event to check that data, but maybe not at scale.
  • Level 3 is where the data can be sourced to be used as a risk indicator pre or post lodgment but it is not of a quality or type that would be productive to expose to taxpayers.
  • Level 4 is where the data is of a high enough quality that it can be used to assist taxpayers to comply as they lodge.
  • Level 5 is where the data is very high quality and can be used to pre-fill returns as presumptively correct.
  • Level 6 is where the data is so reliable that the tax system is actually designed around the data.

Importantly, before making any decision based on data, it is critical to understand the potential impact on the taxpayer of the tax administrator making a mistake, and to ensure that you have the procedural and cultural safeguards to protect against ‘high impact actions’ made in error.

This focus on potential errors is very hard. It forces you to understand the other person’s world (and how your actions may affect it). Thinking about errors requires a discipline as classic measures such as complaint levels or error rates do not get to the heart of whether your errors are impactful or not. Being a data-driven organisation arguably exacerbates (rather than improves) this challenge – it is all too easy to fall in the trap of ‘data hubris’.

Ideally these potential errors are identified while they are still ‘potential’. However, a tax administrator must remain hyper-vigilant. Noting that most people are fundamentally honest, a high ‘hit rate’ should be viewed with great caution. It is more likely to be a sign of ‘data hubris’ than widespread non-compliance, and should be treated as such until proven otherwise. The UK Post Office scandal is a prime example of an institution having excessive trust in the computer systems and insufficient trust in ordinary people.

AI may be a helper. It can move things around, it can link, synthesise and analyse information, and it can do some things much faster and more consistently than we as humans can. But AI cannot determine what constitutes fairness and reasonableness, having considered unique taxpayer circumstances with compassion and empathy. (And, in my experience, perhaps most dangerously, AI doesn’t know when to say it doesn’t know). AI should be thought of as a bionic arm. It’s an extension of our thinking and our actions; a tool – but not a replacement.

What this means is that any decision which adversely affects the rights of taxpayers should be made by a human.

But further, I would posit that, even in some future where AI passes some form of advanced Turing’s test for compassion and empathy, part of the social compact with citizens is that they want a human to make decisions with important impacts on their life.

This does not mean that the use of automation and AI is limited to ‘service’, but ‘service’ enabled by automation and AI, such as pre-fill, is of extraordinary value to citizens in making their lives easier. Automation and AI can be very useful for risk analysis and case selection: for analysing documents for key information to support auditors getting to the heart of a matter quickly, and for nudging taxpayers in real time when they may be taking unwise actions.

I would further posit that another element of the trust equation (at least for a tax administrator, if not every Government and large organisation) is that actions or decisions should be explicable by a human to the affected person in a way that the affected person can understand (even if automated or performed by AI). If you do not know why your organisation is doing things (‘the computer said so’), you are breaching your responsibility to be accountable to both the individual taxpayer, but also the broader system.

Automation and AI will amplify your biases

Building on the ‘data hubris’ point, automation and AI will reflect and possibly amplify previous hidden biases (whether you are a public or private sector organisation). An example of this was the Dutch child care scandal, where the risk rules underpinning an anti-fraud compliance program were found to be biased against non-citizens.

Again, bias is a very tricky thing for individuals and institutions to self-identify, so it is important to be vigilant about possible implicit biases leading to systemic issues.

Of course, the biases can be hiding in the original training set, but importantly can also arise from how you ‘train’ the AI on an on-going basis. I remember reading an article, probably 25 years ago, entitled “Is your spreadsheet a tax evader?”. The article was based on 2 premises:

  1. that pretty much every complicated spreadsheet has bugs and
  2. although the bugs might be evenly distributed at first (so the spreadsheet is equally likely to over or under calculate the tax bill), over time they become skewed due to how people using the spreadsheet respond to surprises.

Where there is an unpleasant surprise, people will dig into it and find and fix the underlying bug. But where there is a pleasant surprise, people will be much less diligent in working out why (which means ‘pleasant’ bugs remain, but ‘unpleasant’ bugs are weeded out, so over time the tax spreadsheet will systemically understate tax payable).

Similar risks apply to training an AI model. If your users/trainers only query ‘unpleasant’ results (from their perspective), the model will gradually skew, even if it started off unbiased. A tax administrator must be careful that their AI does not get progressively more defensive of the revenue, but similarly that a private sector tax AI model does not evolve into an aggressive tax planner!

Data is uranium

There is a strong temptation for a tax administrator to take on more and more data, a temptation strengthened in the era of AI, which can feed off sprawling data sets.

It has often been said that ‘data is gold’ or ‘data is the new oil’. But I would say that ‘data is uranium’ (I wish I had coined this, but I have taken it from others). Before you get it you better know how you’re going to use and store it and there needs to be very good reasons to take the risk!

I would also say that, as a tax administrator in a liberal democracy, and as part of the trust equation, the usefulness of the data must be measured against the intrusiveness of the request. Taking on data ‘just in case’, or because it might be handy for AI analysis will not pass the test.

In fact, I would argue the opposite – that AI and digitalisation can enable tax administration with less intrusive data collection. In other words, as taxpayers are increasingly digitalised, a tax administrator should explore moving their administration (risk engines, etc.) to the taxpayer’s natural systems (and data), rather than needing to acquire and hold all that data. The further advantage of this philosophy is that it helps taxpayers to minimise their chance of making a mistake and coming to our attention.

Automation and AI is now part of the job

In my earlier points I urged caution about automation and AI. But this is in the context that it is now part of the core function of a tax administrator, from both service and compliance perspectives, as well as the efficient use of the resources provided to a tax administrator to acquit its duties.

Do not focus so much on the risk of doing things, that you ignore the risk of not doing things!

I have emphasised above that, before embracing automation and AI, it is necessary to get your data settings in order. For a period, you can rely on your governance around data and IT systems. At some point (probably now or soon), automation and AI become so critical that you can no longer rely on those governance frameworks, but need specific governance.

And finally, just in case, be nice to Siri, she may have a long memory …

Thomson Reuters SYNERGY Conference

Source: New places to play in Gungahlin

Jeremy Hirschhorn, Second Commissioner, Client Engagement Group
Panel discussion at the Thomson Reuters SYNERGY Conference
Sydney, 13 March 2025
(Check against delivery)

Macro trends in taxation of large corporations

Thank you for the opportunity to speak on today’s panel on the topic of preparing for tax change, particularly in the context of large corporations, whether domestic or multinational.

I would like to start with 2 very important provisos: firstly, I’m reminded of the old adage, to be very cautious before making predictions, especially about the future. And secondly, that these are the observations of an administrator – the bricklayer, not the architect – and certainly not with the intention to be suggestions on policy or the merits of future policy directions.

Today I will touch on the following 5 topics:

  • context as to the status quo in Australia
  • which country gets to tax a multinational’s profits?
  • increased focus on the uncertain topic of ‘tax certainty’
  • transparency giving confidence to other participants
  • the ‘fifth pillar’ of third-party data.

Some context as to the status quo in Australia

The Australian setting is, in some ways, an ideal one for a tax administrator. We have a general population with financial and economic literacy and a keen eye for where something is fair, or it isn’t, particularly when it comes to paying tax. Because most Australians honestly pay the tax that is due (perhaps not always enthusiastically or exuberantly, but recognising the benefits of our social compact), they are very focused on making sure that other participants, particularly the rich and powerful, are also making their contribution. This is reflected in our ‘tax gap‘ analysis, which estimates that the Australian system is collecting about 93% of the tax legally due and payable. Australians also demand fiscal responsibility from their Governments.

The Australian social compact is based on an expectation Government will play a significant role in social matters, especially in health, disability services, aged care, and social security. Political differences mainly go to the level of this role, rather than its existence. There is also an expectation that Governments will show discipline and strive for balanced budgets over the economic cycle – to sustainably pay for the above!

In the last 2 years, the Government has achieved a surplus, supported by historically high employment and commodity prices (and the tax that flows from these), and our largest taxpayers have contributed significant levels of corporate tax to Federal Government revenues (even after taking into account franking benefits). This revenue goes a long way to support the priorities for spending by the Government of the day.

Taking a longer-term perspective, the nature of the Australian economy is that the level of corporate tax collections has been relatively high as a percentage of GDP compared with many other developed countries, perhaps due to the relative immobility of much of the corporate activity in Australia (such as mining). This means that any reduction in corporate tax rate would require a very significant increase in overall corporate investment to be revenue neutral. As such, Australian Governments, given the community’s expectation of fiscal discipline, have historically found it challenging to dramatically pivot away from the existing corporate tax base.

Which country gets to tax a multinational’s profits?

One current area of flux is the question global tax policy makers have been collectively thinking about for a number of years: in a global economy, who gets to tax corporate profits?

We’ve seen a macro trend over the decades to reduce taxes in market jurisdictions (unless there was a physical presence), with reductions or elimination of withholding taxes, custom duties and tariffs. (And as an aside, the flip side of this macro trend is the focus of companies on optimising supply chains and transfer pricing, and tax administrations on challenging transfer mis-pricing). This trend has arguably been partially offset with the conversion of sales taxes to value-added taxes (VATs) which implicitly tax some value generated offshore. More recently, VATs have been bolstered to apply to imported ‘business to consumer’ (B2C) services and B2C low value goods (rarely captured under the superseded sales tax and customs duties regimes).

In the global economy of 2025, the model of economic participation with limited physical presence in a jurisdiction is increasingly prevalent, and this puts strain on market jurisdictions’ tax collections. From a tax administration perspective, this has been exacerbated by the international tax system effectively allowing significant profits to be booked in neither the market jurisdiction nor the ownership jurisdiction (where the underlying intellectual property driving value was developed), in combination with corporate tax rate competition (often by previously comparably taxed, but now lowly taxed, jurisdictions).

Until very recently, the focus of much international tax discussion was on providing additional (but carefully limited) taxing rights to market jurisdictions (and limiting incentives to book profits in intermediate untaxed or low taxed jurisdictions). Possible solutions being discussed included extending the coverage of VATs, the implementation of Digital Services Tax (DSTs), and the OECD’s pillars work. However, there is now a new countervailing argument that taxation by the market jurisdiction should be severely limited and taxation (or not!) of corporate profits should be reserved to the ownership jurisdiction.

This debate is fundamentally driven not just by economic concepts, but by national interests and cultural views as to the role of taxation and what is fair. Multilateral consensus may be increasingly difficult, but bilateral arrangements are also challenging in an interconnected world, making this a delicate dance for governments from a policy perspective, as well as administrators.

I note that the increased capability and use of AI if anything exacerbates this trend and tension, and also raises new tax technical, policy, practical and economic questions. For example, can a market country tax the value generated by (mobile) robots (even if it wants to) or is the value in the data and the physical data centres, and can a country tax that?

Increased focus on tax certainty – but is the concept of tax certainty itself uncertain?

Often there is a (simplistic) proposition that we need increased tax certainty. It is beyond today’s scope to explore in detail, but I wanted to briefly reflect on what ‘tax certainty’ means from different perspectives. My proposition is that there is a balance to be struck between the ‘certainty’ meant and desired by each stakeholder, and that the ‘certainty’ of one stakeholder group (including the tax administrator!) cannot be excessively privileged over others.

For Governments, tax certainty at the very least means broad predictability of the tax base for the country to pay for recurrent programs the community expects the Government to adequately fund, like healthcare, law enforcement and education. As well, governments require certainty that new tax policy settings won’t create unintended market distortions or taxpayers seeking out arrangements for the purposes of tax (usually avoidance) that they otherwise wouldn’t. Putting it another way, tax policy should not be inadvertently defined by unintended loopholes. The retention of ‘tax sovereignty’ is also critical to any Government.

For taxpayers, there is a desire for ‘tax legislative certainty’ and ‘tax administration certainty’ (often blurred together). A well-designed system will ideally provide as much technical certainty as possible as well as certainty in the administrator’s view of the law, allowing taxpayers to correctly anticipate their obligations, and take informed positions consistent with their risk posture where their analysis of the law might differ from the administrator’s. It includes some sense of a ‘statute of limitations’, that (most) matters will be finalised within a reasonable time. It also means that, in the event of a dispute, there is confidence that there is access to an independent legal system. Often there is an element of ensuring that there is not double taxation of the same profits in different jurisdictions. As an aside, I would suggest that ‘double inclusion’ (where the profits are taxed, but only at nominal rates, in one of the jurisdictions) is not the same as ‘double taxation’. I would also add that, in my experience, there remains significantly more ‘double non-taxation’ in the international tax system than ‘true’ double taxation.

Another (often overlooked or discounted) element of tax certainty for taxpayers is ‘tax setting certainty’, i.e. that longer-term settings are relatively stable (although noting the need for every Government to retain tax sovereignty). Over the last decades, we have seen ‘favourable instability’ in the sense of a macro trend towards reductions (sometimes dramatic reductions) in corporate tax rates globally (and even in Australia, where it is sometimes forgotten that the top corporate tax rate was almost 50% 40 years ago). Arguably this has provided windfall gains to already deployed capital on long term projects.

The corollary is that a company should be cautious in assuming ‘setting stability’ in modelling possible investment in a country that has an attractively low corporate tax rate (or has other incentives), but is running unsustainable deficits. At some stage that country is likely to be forced to change either its spending or its taxation. Therefore, in making capital deployment decisions, investors should consider more than the current fiscal settings, but also how a country may seek (or be forced) to change those settings in future: and even if the changes do not directly change the taxation of the enterprise, they may affect its employees or customers, resulting in other pressures on the enterprise’s profitability.

A revenue authority or administrator needs the ability to check and, if need be, challenge affairs of taxpayers to ensure tax law is complied with. On the other hand, a tax administrator will be acutely sensitive to any concept of tax certainty (or measures to provide ‘tax certainty’) which can be used as a practical shield for aggressive tax planning.

Transparency giving confidence to other participants

Another element of ‘tax certainty’ is that the broader citizenry has confidence that all taxpayers, especially the largest ones, are meeting their obligations and do not have unfair access to concessions or loopholes. Transparency is critical in providing this certainty and confidence.

I’ve spoken before about how important transparency is, and I might expand on it now, particularly how it touches each segment of taxpayers. Australia has had a significant focus in recent years in increasing transparency across the tax system.

The first increase we’ve seen is in transparency to the public by companies around their specific tax affairs. This is seen in several avenues, both through the ATO’s reporting (such as the corporate tax transparency report), and by companies themselves publishing information on their websites (for example under the Board of Taxation Voluntary Tax Transparency CodeExternal Link).

Secondly, we’ve seen an increase in transparency to the public by tax administrators as to the health of the system overall. Through the ATO’s tax gap program, we publish reports on the estimated difference between what we expect to collect and the estimated full amount that would have been collected if every taxpayer was fully compliant with the law. In 2023–24 we released 8 different reports on our observations for income tax and GST, especially regarding larger taxpayers, including settlement statistics for public and multinational businesses. We also publish information on our super guarantee compliance results, our resolved objections from taxpayers, and figures regarding help given to individuals and small businesses experiencing vulnerability.

Thirdly, the ATO has increased transparency to taxpayers on our administrative view on key circumstances and tax settings. We do this because it’s important taxpayers across all segments can have confidence in how the ATO will view their arrangements and won’t be pursuing them for compliance issues in the future. Although challenged by some as somehow ‘extra-legal’, we consider that taxpayers are unambiguously better off if they know the ATO’s risk parameters – although taxpayers might not agree with our parameters, they must be better off being able to make an informed risk-based decision than operating in the dark!

Fourthly, we are providing tax assurance reports to large taxpayers so that they know how they are viewed by the ATO, for example through our justified trust program. This is supplemented by ‘population level’ statistics as to tax behaviours of the ‘peer group’. This means that large taxpayers have much more knowledge of where they stand with the ATO, as well as relative to others.

As the community expectation of transparency increases, and more taxpayers place importance on showing their compliance to internal and external stakeholders, I would posit that we are likely to see not only an increase in the volume of transparency across all of the aspects above, but also a standardisation and integration of currently disparate measures.

Third-party data – the ‘fifth pillar’

Under traditional analysis, there are 4 pillars of tax compliance: registration, lodgment, payment and correct reporting. Increasingly at the ATO we are ‘splitting out’ third-party reporting (i.e. reporting on the tax affairs of others) as a ‘fifth pillar’ in its own right.

What has become increasingly critical in a modern tax system is reliance of the system on third-party data provided by large corporations (ideally the ones now showing high levels of compliance!) which fuels how taxpayers of all size interact with their tax obligations.

Third-party data gives administrators the ability to feed information into the system that makes complying easier, and importantly, not complying harder. More and more information like interest and dividend income, standardised investment trust data, salary, health insurance data and information about contractors, are all going directly into tax systems. This trend will continue, and we’ll see the classic concept of ‘self-assessment’ (at least for those with simpler affairs) being gradually replaced with ‘assisted assessment’ where taxpayers are provided a comprehensive picture of their own data which they then largely simply confirm.

Modern tax administrators, therefore, will be asking for new data sources from companies holding relevant information, and tax systems will increasingly be defined around the fifth pillar of third-party data, rather than vice versa.

Conclusion

All this speaks to the relative health of Australia’s tax system, and while the ATO will always primarily focus on its purpose, which is to collect the taxes due so that Government can provide the services that the Australian community requires, the questions and challenges that stem from further abroad are important to ponder in ensuring our resilience and effectiveness in an uncertain world.

Thank you once again for the opportunity to appear on this panel and for your attention, and I look forward to responding to your questions and observations.